National Accounts Sales Coordinator - Retail

Who We Are

Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."

Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.

Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and well-being for people and the planet.

National Accounts Sales Coordinator - Retail

This newly created position plays a crucial role in growing the Innersense brand with National account/Retail customers. The Retail/National Accounts Sales Coordinator is responsible for supporting the administrative needs for the Retail/National Account team.

Responsibilities

• Work closely with cross-functional teams on tracking inventory availability, order processing, forecasts and logistics to ensure the successful execution of PO’s
• Communicate effectively with key internal and external partners regarding inventory levels, back orders, PO’s and shipments
• Assist with PO placement for larger/chain retailers
• Oversee communication on RTV (return to vendor), T&D (testers & Damages) and shipping violation compliance reports
• Assists with placing warehouse & dropship orders for IBI
• Backup support for placement of IBI orders (holiday coverage)
• Help execute shipments of gratis, sampling, eand vent/training materials to field team (educators & beauty barrage)
• Submit retail product requests for retail visits and events
• Maintain various trackers: PO’s, customer promotions, accruals, samples, gratis)
• Submission of credits for chargebacks
• Support education manager with virtual and in-person retailer training
• Proactively connect with retailers on education logistics through calls/emails
• Coordinate and schedule retail visits for in-store support visits & training
• Coordinate and schedule staffing for retail events
• Track & validate educator hours, travel, and entertainment for education manager review and approval
• Coordinate meetings with educators for support preparation
• Maintain retail visit & event calendar
• Maintain and organize retail education team files, assets, and resources
• Coordinate and manage logistics for retail education, events, and corporate meetings including all communication with the hotel, travel, schedule, attendee management, and communication
• Other duties as assigned

Skills and Requirements:

• Bachelor’s Degree preferred
• 1 year of experience working in an administrative role, preferably in a fast-paced sales environment
• Ability to work efficiently with remote staff
• Hair, Wellness, and/or Beauty experience preferred
• Plan, organize & prioritize multiple tasks, working in a fast-paced environment
• Work independently with a high level of accuracy and attention to detail
• Strong technical aptitude with the ability to learn new programs
• Proficient in google (docs, sheets, slides) and Microsoft Office (excel, PowerPoint, word)
• Proven ability to manage workflows and meet tight deadlines with efficient follow-up and task-management skills
• Strong verbal and written communication skills
• Highly motivated, flexible, quick learner with the ability to adapt and prioritize in a constantly changing business environment

This is a regular, full-time, hourly, in-office position located at our headquarters in Concord, California.

Target Salary Based on Experience

The standard range for this position is $25-$30 per hour, plus bonus.

Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.

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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days), and Life Insurance for all eligible employees. Applicants must be at least 18 years old to apply.

Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.

We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.