What are the responsibilities and job description for the Spa attendant position at Innisbrook?
POSITION OBJECTIVE
Helps to maintain the cleanliness of the spa lounges, restrooms, and common areas.
ESSENTIAL JOB FUNCTIONS
- Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
- Restocks all linens in locker rooms and appropriate guest areas.
- Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
- Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
- Distributes and places linens in spa rooms, closets, and dispensary.
- Escorts spa guests to changing areas in a courteous and timely manner.
- Explains the set-up and workings of the locker rooms, bathrooms, and shower to the guests.
- Performs laundry duties, if applicable, including washing, drying and folding linens.
- Ensures all areas are clean and replenishes supplies as needed.
- Understands the basics of the spa menu and products in order to communicate knowledgeably with guests.
- Completes other duties assigned by the Spa Director.
EDUCATION / EXPERIENCE
High school diploma or GED. Customer service experience, preferably in a spa.
REQUIREMENTS
- Excellent communication, customer service skills, and work ethic.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Professional manner, discretion and appearance.
- Excellent verbal and written skills.
- Energetic, enthusiastic and motivational.
- Strong team player.
PHYSICAL DEMANDS
Ability to lift 25 lbs.
WORK ENVIRONMENT
- Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
- Must be able to change activity frequently and cope with interruptions.
Last updated : 2024-05-20
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