What are the responsibilities and job description for the Front Desk Hospitality Specialist position at Innisfree Hotels?
Company Overview
Innisfree Hotels is a leading hospitality provider dedicated to delivering exceptional guest experiences. We foster a culture of care, where employees genuinely matter and their voices are heard.
Job Description
As a Front Desk Hospitality Specialist, you will be the face of our hotel, interacting with guests upon arrival and providing personalized service throughout their stay. Your primary responsibilities include checking in and out guests, assigning rooms, and processing payments. You will also arrange for special services such as making reservations, calling taxis, and providing directions.
Required Skills and Qualifications
To excel in this role, you must possess excellent communication skills, both written and verbal. You should have at least one year of customer service experience, preferably in the hospitality industry. Strong problem-solving skills and the ability to work independently are essential. Proficiency in reservation and POS systems is a must, and knowledge of software applications is preferred.
Benefits
Innisfree Hotels offers a comprehensive benefits package, including opportunities for career growth and development. Our inclusive workplace fosters a culture of care, where employees can thrive and contribute to our success.
Others
We are seeking team members who share our values and are passionate about delivering exceptional guest experiences. If you are a motivated and detail-oriented individual with a positive attitude, we encourage you to apply.
Innisfree Hotels is a leading hospitality provider dedicated to delivering exceptional guest experiences. We foster a culture of care, where employees genuinely matter and their voices are heard.
Job Description
As a Front Desk Hospitality Specialist, you will be the face of our hotel, interacting with guests upon arrival and providing personalized service throughout their stay. Your primary responsibilities include checking in and out guests, assigning rooms, and processing payments. You will also arrange for special services such as making reservations, calling taxis, and providing directions.
Required Skills and Qualifications
To excel in this role, you must possess excellent communication skills, both written and verbal. You should have at least one year of customer service experience, preferably in the hospitality industry. Strong problem-solving skills and the ability to work independently are essential. Proficiency in reservation and POS systems is a must, and knowledge of software applications is preferred.
Benefits
Innisfree Hotels offers a comprehensive benefits package, including opportunities for career growth and development. Our inclusive workplace fosters a culture of care, where employees can thrive and contribute to our success.
Others
We are seeking team members who share our values and are passionate about delivering exceptional guest experiences. If you are a motivated and detail-oriented individual with a positive attitude, we encourage you to apply.
