QA Release Specialist

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today! What you will be doing PRIMARY DUTIES AND RESPONSIBILITIES: Product Release Management: Receipt, inspection and release of client specific products to market. Perform timely review and assessment of documents received from clients/foreign sites, including but not limited to, manufacturing and packaging records, Certificates of Analysis, Certificates of Manufacture, and other product release documents. Perform quality and regulatory reviews and oversight on imported products as assigned making quality decisions and addressing or resolving problems based on analysis and consultation with clients. Communication of batch status and issues effectively to all levels of the organization as well as supply chain. Support Product Launch activities: Coordinate with clients and/or foreign sites or other internal departments with launch activities, the compilation of complete GMP Quality documents to support the importation of client products. Provide Quality Assurance guidance and support to potential new clients or new products as assigned. Management of Customer complaints: receipt and triage of customer complaints, analyzes customer complaints and identifies trends and tendencies with respect to lot, product, and type of complaint and determines the cause; drafts complaint reports; recommends changes based on investigations and trend analyses Maintenance of Master documents: Coordinate with clients and/or foreign sites for the receipt, review and updates to master documents to ensure compliance to GMPs and in relation to product release activities. Maintenance of GMP Documentation: Maintain and review in-house and client-based quality documents such as APQR, stability reports, equipment and facility qualification/validation protocols and reports, product label, temperature study etc. Sustain an effective system for maintaining copies of documents received from clients/foreign sites as well as those submitted to Health Canada, allowing ease of location and retrieval of records. Management and control of changes: supports the initiation of change requests for equipment, primary and secondary components, processes, systems and documentation; monitors follow-up with parties involved; ensures that deliverables are compliant pursuant to the change; closes changes upon implementation. Management of trend reporting for changes. Deviation/Non- Conformance Investigations: Investigate and document any discrepancies recorded during product handling and ensure product disposition decisions are made in conjunction with client and GMP regulations. Involved in activities geared towards process and or document improvements: Support the QA department in ensuring Innomar GMP facilities operate and are in compliance with Good Manufacturing Practices and applicable Health Canada regulations at all times which may include review and approval of quality failures and non-compliance investigations; perform follow-up on corrective and preventive actions pursuant to an incidents; assist with process optimization; review of standard operating procedures; assist with internal and external audits. Inspections: Provide support during audits/inspections by internal, client, third party or regulatory bodies. Recall Management: provide support to the Senior Manager, QA for Product Recalls, including customer notification, coordination of customer returns and maintaining documentation. AQPIC Activities: Assist the QPIC in the maintenance of standard operating procedures (SOPs) in compliance with Health Canada regulations. Assist the QPIC in ensuring that Innomar operates and is in compliance with the Narcotic Control Regulations as set out by Health Canada. Assist the QPIC to ensure that all transactions occurring at the respective distribution centre are in compliance with Innomar SOP’s relevant to the Narcotic, Precursor, and GMPs, including but not limited to Shipping, Receiving, Returns, Pick & Pack, Inventory Control, Credits, Security/Maintenance, Government Reporting, Record Maintenance, Destruction and Government reporting. Assist the QPIC in providing the Senior Manager, QA with any reporting to Government, regarding narcotic discrepancies and other required reports. Act as the back up to the QPIC. Support Quality Organization: Provide assistance to the QA Senior Manager Quality Assurance as required. Performs other projects as assigned May be required to be on standby/ on call as part of this role. What your background should look like EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Bachelor of Science degree required Minimum of 3-5 years’ experience in GMP Quality Assurance/Quality Control/Compliance Direct pharmaceutical Quality Assurance/Quality Control/Compliance experience Regulatory Affairs or Quality Assurance Certification as asset MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Must have full and complete knowledge of the Good Manufacturing Practices and applicable Health Canada regulations and guidelines (i.e., Drugs, Medical Devices, Natural Health Products, Narcotics, etc.) relevant to Innomar activities. High level of organization and attention to detail. Effective time-management and prioritization skills. Motivated, Adaptable self-starter demonstrating a solution-orientated working style. Efficient in compiling, managing and interpreting data from various sources (e.g. from clients and their affiliates). Team player who respects all functional levels internally and externally. Refined strategic, collaboration and presentation skills. Effective interpersonal, written and verbal communication skills. Knowledge of computers to effectively utilize common office applications (e.g., Outlook, PowerPoint, Word, Excel and Adobe Acrobat). May involve travel (up to 20 %). What AmerisourceBergen offers We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits. Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen. . Schedule Full time Affiliated Companies: Affiliated Companies: Innomar Strategies Equal Employment Opportunity AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned COVID-19 Vaccine Policy As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation. Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #8 on the Fortune 500 with more than $200 billion in annual revenue.