Bilingual Customer Service Specialist - Hybrid

Bilingual Customer Service Specialist

Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the “Best Employers”—as a Bilingual (Spanish and English) Customer Service Specialist. If you’re driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.

With a collaborative work culture and a convenient Monday-through-Friday schedule, this position is an excellent entry point into a thriving organization. Plus, our renowned training program ensures you’ll receive all the support and knowledge needed to excel. No prior insurance experience is required!

Key Responsibilities - Bilingual Customer Service Specialist

• Deliver exceptional customer service while building strong relationships with customers across the U.S

• Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.

• Guide customers in making informed decisions to meet their financial needs.

• Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.

Education and Experience - Bilingual Customer Service Specialist

• Minimum of an Associate’s Degree is required.

• Must be fluent in both Spanish and English.

• 1-2 years of customer service experience preferred (e.g., retail, restaurant, banking, data entry).

• No prior licensing or insurance experience needed.

• Strong desire to build a long-term career.

Benefits and Pay - Bilingual Customer Service Specialist

• Starting Pay: $20.00/hour

• Comprehensive Benefits Package: Medical, Dental, and Life Insurance.

• Career Growth: Opportunity for pay increases within the first year.

• Paid Training: Four weeks of training, Monday through Friday, from 9:00 AM to 5:30 PM.

• Work Schedule: Full-time, set schedule within Monday through Friday, 8:00 AM to 8:00 PM.

• Work Environment: Hybrid remote role based in Columbus, OH.

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About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check and drug screen, in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran