What are the responsibilities and job description for the Training Coordinator position at InnoSource?
Are you ready to empower others and make your mark?
Are you a dynamic facilitator with a passion for helping people grow? Do you thrive in fast-paced environments and enjoy seeing your work make a real difference? We’re looking for a Training Coordinator to lead engaging onboarding and customer service training for new team members across our Client’s Customer Solutions Centers.
This is a 6–12-month contract role with strong potential for long-term employment. You’ll travel to multiple locations, play a key role in launching a high-impact training program, and serve as a trusted guide for new associates as they start their journey.
What You’ll Do
- Deliver high-energy, instructor-led and blended training to groups of up to 25 new associates
- Travel to assigned Customer Solutions Centers to provide on-site training (paid travel!)
- Serve as the main training contact during new hire onboarding at each location
- Monitor trainee performance and engagement, offering support and coaching as needed
- Collaborate with the Training Manager and peers to align content and delivery
- Capture and maintain accurate training records and feedback for continuous improvement
- Represent both InnoSource and our Client with professionalism, energy, and enthusiasm
What You’ll Bring
- Proven experience delivering training or leading onboarding in a professional environment
- Strong presentation, communication, and relationship-building skills
- Ability and willingness to travel overnight to multiple sites (travel fully reimbursed)
- Highly organized with excellent attention to detail
- Comfortable engaging and energizing classroom-style audiences
- A team-first attitude with flexibility to adapt as programs evolve
Preferred but not required:
- Background in customer service, contact centers, or staffing environments
- Familiarity with adult learning principles and LMS/training systems
Why You’ll Love This Role
- Competitive hourly pay
- Paid travel as you support multiple site launches
- Opportunity to grow into a long-term role with the client
- Real impact — help shape a world-class onboarding experience
- Be part of something new — build confidence and connection for every new hire
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
If offered a position, we will run a criminal background check and drug screen in in accordance with all applicable laws.
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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
