Application Production Support - Trading

Innova Solutions has a client that is immediately hiring for a < Application Production Support - Trading>

Position type: Contract role

Duration: 12 months

Location: Hybrid 3 days onsite in NYC, NY

As an Application Production Support, you will:

Position Summary
Specialized, highly skilled team with subject matter expertise in trading risk
Reduce support coverage gaps in Global Markets by realizing economies of scale
Improved stability by implementing consistent incident and problem management routines
Provide traders with rapid access to support and self-service tools via new engagement model
Standardized monitoring and dashboards across lines of business to detect production issues
Strategic tooling to reduce manual toil, improve issue detection and aide issue analysis
The successful candidate will be one who embraces innovation and has the drive to deliver on added-value projects and initiatives to help create and grow an industry-leading intraday risk horizontal support team. The role will be directly supporting traders, and the expectation is that all team members will assist with support and issue resolution in addition to project work assigned based on their skill set. The role provides an opportunity within a trader facing team to gain a strong understanding of several technology areas. The depth and breadth of the support offered by this team makes it an excellent environment in which to learn and grow. The successful candidate has the chance to enhance capabilities of the support team and provide a leading example within the team and take our business delivery to the next level. Training and onboarding will be provided to ensure the successful candidate is given the opportunity to succeed in the new role.
Role Responsibilities
First point of contact for end business users in FICC for all intraday risk issues
Troubleshooting complex end-to-end flow of trades and market data updates
Ownership and delivery of onboarding support of new lines of business and workflows
Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
Proactive identification and resolution of problem hotspots
Development of tools and driving efficiency/stability improvements
Incident and Problem Management
Event Management (Monitoring and Alert life cycle Management)
Defining and driving monitoring improvements and technical processes
Capacity, Performance and Resiliency Management
Tool development in-house projects such as Python
Stakeholder management and communication
Knowledge management
Hands on experience providing direct support to front office trading desks
Business knowledge of fixed income products
Understanding of market data flows
Monitoring Tools: Dynatrace, Splunk and ITRS Geneos
Unix
SQL
Python
ITIL
Grid Computing
Quartz

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Amit Panwar

Assistant Manager - Recruitment

PAY RANGE AND BENEFITS:

Pay Range*: <$65 - $70 per hour>

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100 certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin,sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.