Application Production Support

Innova Solutions has a client that is immediately hiring for a < Application Production Support >

Position type: Contract

Duration: 12 months

Location: Hybrid 3 days onsite in Plano, TX

As an Application Production Support, you will:

Responsibilities include:
1. Respond to requests for application support from business, operations, and interfacing application teams during on-call schedule.
2. Manage incident resolution in production environments for assigned applications.
3. Manage problem tracking and resolution in production environments for assigned applications.
4. Support and perform change tasks per instructions from application teams in production environment.
5. Schedule and manage infrastructure maintenance activities for production environments.
6. Monitor jobs and respond to job alerts timely.
7. Support release and deployment activities as needed.
Experience with SWIFT software and SWIFT applications
Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers.
- Understanding of Oracle Database structure, Data replication and ability to create and run Data queries in Oracle Databases using SQL.
- Understanding of WebLogic, IIS and IBM WebSphere MQ. Troubleshooting Data issues.
- Understanding of HTTP protocols and how to make API calls through HTTP.
- Scripting and automation
- Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application.
- Understanding of Remedy Incident Management, Problem Management, and Change Management modules.
- Good written and verbal communication skills, able to summarize at a business level, a technical issue or problem.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Amit Panwar

Assistant Manager - Recruitment

PAY RANGE AND BENEFITS:

Pay Range*: <$55 - $57 per hour>

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100 certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin,sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.