Program Coordinator II

Areas of Responsibility:

• Complies with all company and department policies and procedures; state, federal, local and other third-party payer policies; and applicable standards of practice.
• Demonstrates customer service.
• Performs competency evaluations of all staff members.
• Provide education to staff on performance improvement.
• Plans and organizes training for department staff members.
• Documentation must meet current standards and policies.
• Perform management activities including interviewing, hiring, evaluation, and department staffing and scheduling.
• Maintains all state and federal regulatory requirements related to Innovate and to the facility.
• Maintain patient confidentiality at all times.
• Attend committee, CQI and management meetings, as appropriate.
• Train personnel utilizing on the job training for nursing and other facility staff.
• Ensure compliance with policies and procedures regarding department operations, fire, safety and infection control.
• Maintain standards of professional society procedures and ethical behavior and comply with all organizational policies.
• Resolve personnel concerns at the department level, utilizing the grievance process as required.
• Effectively and consistently communicate administrative directives to personnel and encourage interactive departmental meetings and discussions.
• Represent the organization in a positive and professional manner.
• Responsible for direction of the Rehabilitation Services Department staff.
• Able to observe and evaluate treatment effect, recommend change to physician if needed.
• Able to perform appropriate assessments on all patients as related to the therapy requested and provided and reassessments as per policy.
• Formulate a teaching plan based upon identified learning needs.
• Demonstrate knowledge and proficiency of all rehab services modalities.
• Function as liaison between administration, patients, physicians and other healthcare providers.
• Manage and operate equipment safely and correctly. Maintain department cleanliness and safety.
• Comply with ongoing departmental inspections of equipment and physical space.
• Maintain records pertinent to personnel and operation of the department.
• Communicate appropriately and clearly to physicians, staff and administrative team.
• Coordinate and direct patient care to ensure patients’ needs are met and facility policy is followed.
• Prepare reports regarding rehab services, i.e., utilization, performance improvement, service data, outcome data, productivity, including long term capital budget and short-term operational budget.
• Demonstrate an ability to be flexible, organized and function under stressful situations.
• Maintain a good working relationship within the department and with other departments.
• Plan and manage treatments and documentation of patients with varying payers in electronic medical record.
• Float to other facilities as needed. All other duties as assigned.
• Complies with areas of responsibility associated with employee's specific professional discipline (PT, OT, SLP, PTA, or COTA)