Principal Product Designer

The Role:

The Principal Product Designer (PD) is a senior-level strategic role responsible for establishing and advancing Product Design as a core competency at iA. The primary responsibility of this role is to drive the effective use of prototypes, proofs-of-concept, hi- and low-fidelity wireframes, MVPs, and other tools and techniques to validate customer value, usability, feasibility, and viability early in the product lifecycle before full-scale development. This role requires a highly experienced designer with deep expertise in UI/UX across multiple platforms, including cloud, on-premise, and Human-Machine Interfaces (HMI). The PD will lead the creation of intuitive, user-friendly, and scalable design solutions that enhance the overall user experience across the entire product portfolio.

What you’ll do:

Product Discovery:

• Lead Product Discovery efforts to establish and refine the use of prototypes, POCs, MVPs, and wireframes to ensure early validation of customer value, usability, feasibility, and viability.
• Partner with Product Management and Engineering in customer discovery sessions to align design decisions with business and technical constraints.
• Rapidly prototype and test concepts with users to gather actionable insights and refine designs.
• Effectively present and communicate design rationale to influence stakeholders across all levels.

UI/UX and Interaction Design Mastery:

• Lead the creation of unified, user-centered designs across on-prem, cloud, and hardware interfaces.
• Develop wireframes, prototypes, and high-fidelity UI designs using tools such as Figma, Axure, InVision, and Adobe XD.
• Define and implement best practices for enterprise UI frameworks (Material UI, Fluent, etc.).
• Enhance usability within existing UI structures while modernizing design approaches for new cloud-based products.

Research, Testing, and Data-Driven Decision Making:

• Conduct user research, usability testing, and ethnographic studies to ensure designs meet customer needs.
• Utilize A/B testing, heatmap analysis, and behavioral analytics to inform design iterations and improve adoption.
• Translate qualitative and quantitative data into insights that shape product design and enhance user engagement.

Technical Acumen & Systems Thinking:

• Collaborate with engineering teams to ensure seamless implementation of UI/UX designs.
• Understand front-end development frameworks (React, Angular) and their impact on design execution.
• Work within existing legacy UI frameworks to enhance usability without requiring complete system overhauls.
• Drive consistency across cloud, on-premise, and embedded UI (HMI) interfaces.

Who you are:

• 10 years of experience in UI/UX design, with a strong background in complex, multi-platform enterprise solutions.
• 5 years of experience in pharmacy automation, healthcare technology, or a related regulated industry.
• Proven expertise in designing B2B SaaS, industrial automation, or highly regulated software products.
• Deep experience with user research methodologies, usability testing, and data-driven design improvements.
• Strong cross-functional collaboration skills, working closely with Product, Engineering, and other stakeholders.
• Ability to balance strategic design thinking with hands-on execution.
• Flexibility to travel up to 10%.

Even better if you have:

• Experience designing embedded UI (HMI) or legacy client-server applications.
• Familiarity with AI/ML-driven user experiences and automation in UX design.
• Experience working in a fast-paced, high-growth technology environment.

Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.

Compensation:

The estimated base annual salary range for this position is $119,895.05 to $ 162,210.95, though a candidate’s base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.

What are the perks?

• Generous time off policy that allows you to put your family first
• Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
• Competitive benefits, salary, and talent development opportunities
• Commitment to professional development and working for a company where your voice is heard

More about iA:

iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.

Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.

Our Products:

• Software
• Modular Hardware
• Sophisticated Counting and Collation Devices

Our Core Values:

• Solutions Driven
• Customer Centric
• Championing Diversity
• Empowering Ownership
• Trust Daringly

To learn more about iA’s product, people and culture visit us at iARx.com OR check us out on LinkedIn, Facebook, or YouTube!

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.