TKA Ponoma Admin - Office Coordinator

Job Summary/Job Purpose This position provides administrative support to one or more clinical engineering management staff (Director and/or Manager level) and one or more clinical engineering shops. This position receives a moderate to high degree of direction while providing administrative support services. Additionally, this position works corroboratively with members of the assigned group and with other CE assistants and with staff and TKA affiliates. Additional responsibilities include the correct and timely transfer of data to and from the field, home office and financial systems.  Teamwork Demonstrates competence in working through communication, interpersonal relations and decision making that takes into account all of the groups and departments in the organization. Honesty Demonstrates competence in open communciation, ethical decision making and respectful treatment of the people with whom you interact. Excellence Demonstrates competence in continuous improvement, continuous learning, accountability, teamwork, motivating and developing others, problem-solving and decision making, displaying financial understanding, managing daily operations, and demonstrating business/job specific knowledge. Customer Focus  Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services. This is in sharp contrast to behavior patterns that tend to disappoint customers, leave them feeling forgotten and unimportant or that otherwise result in unmet needs or expectations. Quality of Work Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards. This differs from those who cannot be relied upon to produce high quality work, pay little attention to detail, show little pride in a job well done and/or set a poor example for co-workers or direct reports.  Flexibility Adjusts quickly and effectively to changing conditions and demands. Discusses change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Has a similar view and approach to potentially stressful situations. Invests personal energy toward accepting and adapting to change that others use toward resisting or resenting it. This is in contrast to those who tend to react to negatively about change and whose productivity and relationships with others suffer as a result. Those who fail to demonstrate flexibility tend to continue in a direction that is no longer relevant or productive, express regrets when things are not as they used to be and show distinct signs of stress while others are already swimming in the direction of the tide. Managing Multiple Priorities Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands. This is quite different from those who struggle to stay focused when faced with multiple priorities; focus only on one or two job priorities while neglecting others; and/or hesitate, complain or refuse to accept new procedures or assignments. Dependability Makes and fulfills commitments. Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep them. Arrives at work on time and ready to contribute. Shows up for meetings well-prepared. This contrasts with individuals who have proven to be unreliable when others have counted on them to show up on time, meet deadlines and expectations, or arrive prepared and ready to contribute.