Donor Site Representative - Duluth

Overview

Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients. Operating 10 donor centers and conducting hundreds of blood drives each month, we are proud to be an independent nonprofit that supplies over 30 area hospitals and more than a dozen air ambulances with life-saving blood—from our community, for our community. 

Responsibilities

Summary:

This position ensures that blood collection goals are met by checking in arriving donors and recruiting donors to our donor centers for future appointments. Acts as a site greeter, building relationships with the donors in the donor site’s geographical area.  Provides excellent customer service to donors and guests.

Location:  Duluth, MN 

Schedule: Monday - Friday with typical hours matching Duluth center hours: Mon & Tues: 11am - 7pm, Wed & Thurs: 9am - 4pm, Fri: 7am - 2pm.  *Donor Site Representative will be scheduled 30 minutes before or after center operating hours depending on the day of the week.

Job Responsibilities:

The hourly rate for this position is $19.93/hr. 

IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Qualifications

Education:

High school diploma or equivalent

License:

Valid Driver's License

Other:

Minimum 1 year experience in telemarketing and/or customer service

Ability to organize and prioritize

Basic computer, typing skills and math skills

Accurate oral and written communication skills

Persuasive sales skills 

Salary : $20