Property Casualty Program Manager, ICS

Job Description:

Innovative Captive Strategies (ICS) is seeking a Program Manager on our property casualty team who will coordinate and implement multiple workflow processes for ongoing operations of client captive insurance companies. This position requires excellent internal and external customer service skills and an attention to detail and timelines.

Essential Responsibilities:

• Direct contact with agency partners and clients for day-to-day questions, issues, etc.
• Oversight, coordination, and implementation of multiple processes including: annual captive renewal, premium audits, endorsement requests, and invoice approvals.
• Collaborate with Sales Team on analysis of the renewal.
• Coordinate internal and external material preparation for captive board meetings.
• Effectively integrate into agent and client relationships when new clients join a captive.
• Understand captive insurance company financial pieces such as equity statements, assessments, large loss calculations, and distributions.
• Understand risk management programs.
• Review, analyze and summarize various types of data.
• Continually develops relationships with all professional partners including agency personnel, underwriters, third party administrators, actuaries, and domicile captive managers.
• Guide training for Program Assistants and Program Coordinators with processes and procedures.

Qualifications:

• Education: High School Diploma required; College degree preferred.
• Experience: Minimum five years providing customer service in an insurance company or agency environment.
• Licensing: Active state specific Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.
• Skills & Technical Competencies: Knowledge of and ability to read, understand and analyze property/casualty coverage form, knowledge of Microsoft software packages such as, Word, Excel, and Powerpoint. Experience with agency management systems, document management systems, or Salesforce. Invests in the understanding of captive insurance principles and practices and insurance coverages to consult clients on meeting their strategic needs, including risk transfer, financial elements, relevant parties, and business flows and transactions.

Here’s a little bit about us:

Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed.

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

The salary range for this role is $65,000 - $109,000. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.

#LI-EG1