Food Runner

Description

JOB SUMMARY  

A Food Runner delivers food from the kitchen to the guest, helps expedite orders during times when no manager is on the line and maintains the cleanliness and upkeep of the expo line.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include but are not limited to: 

• Have an extensive knowledge of our restaurant’s food offerings and beverage program 
• Possess a strong familiarity with food service regulations and proper food handling procedures 
• Prepare runner station at expo line and prepare condiments and salads 
• Check for food quality, proper presentation and consistency  
• Deliver food to guests, explaining each dish, the accompanied condiments and how they should be used 
• Assist servers in clearing tables and providing guest needs, such as silverware and condiments 
• Stay on the line when not otherwise busy with work   
• Run bus tubs to dish area when needed 
• Maintain the efficiency and cleanliness of the expo line and runner station 
• Perform station opening/closing and side work duties for each shift 
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor  
• Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye” 
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure 
• Embody and deliver on exceptional service and hospitality 

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function at a high level. Furthermore, the individual must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic. Must have a flexible schedule, available to work daytime, evening and/or weekend shifts. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to provide verification of legal right to work in the United States. Must be eighteen (18) years of age or older. 

EDUCATION and/or EXPERIENCE

2 years of previous and relevant experience in a high-end, high-volume restaurant.   

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, training materials, and procedure manuals. Ability to communicate clearly and effectively with co-workers and guests. 

REASONING ABILITY

Ability to carry out detailed and specific written and/or oral instructions. Ability to problem solve in standardized situations. 

CERTIFICATES, LICENSES, REGISTRATIONS  

It is the employee's responsibility to secure and maintain current status of all required certificates, licenses, (Ex, Serv. Safe) or registrations when required by local, state, or federal government agencies, including a valid Food Handler Card. Must have upon hire.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is required to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting. Hands and fingers are used to handle food, beverages and/or equipment. The employee is frequently required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

The noise level in the work environment is usually moderate to loud, generally in an indoor setting. The employee will work a varying schedule to include evenings, weekends, holidays, and extended hours as business dictates. While performing the duties of this job, the employee is frequently exposed to smoke, heat and/or cold from the mechanical equipment.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

This job description has been approved by the Company and is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. 

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.