What are the responsibilities and job description for the Account Executive position at Innovative Environments Houston?

Job Description

We are looking for an experienced Account Executive to join our team at Innovative Environments (IE). This role is responsible for acquiring and retaining long-term, quality clients through the execution of our orchestrated sales process, and providing products, services, and information that exceeds are customers expectations. Generous Commission along with Sales Bonus! Experience as a Account Executive with Tradeshow sales experience required. Skyline tradeshow exhibit experience is highly desirable. If you thrive in a fast-paced environment that fosters creativity and multi-departmental collaboration, we want to speak with you!

Who We Are :

Innovative Environments is an award winning, nationally recognized creative team. Located in Houston, TX, the team at Innovative Environments (IE) provides the right solutions for tradeshow exhibits, custom corporate interiors, broadcast studios, and corporate and multifamily signage.

To learn more, visit our website : https : / / innovenv.com /

Position Description :

The Account Executive serves as the service expert and collaborates with a consultative mindset to help clients navigate their unique signage or interior needs. This role helps Innovative Environments achieve its mission by being exceptionally good at all things within the client relationship and design process and providing consistent, measurable results within the areas listed below.

Lead Generation / Pipeline Building (40%)

Cultivate leads and represent the IE (Innovative Environment) brand to prospective customers.

Serve as the IE service expert and help prospects understand the process and resources IE offers.

Frequently set up one-on-one meetings, lunch and learns, and introduction meetings to potential customers. Review during these meetings who we are and what we do. (In-person and video conference)

Serve as a brand ambassador for IE and identify ideal prospects

Prepare and deliver sales performance and pipeline reports to the Director of Corporate Interiors.

Sales Consulting / Estimating Process (30%)

Take a consultative approach to ensure the customer’s design and architectural drawings are replicated with extreme care, efficiency, and with accurate materials to result in an appealing and durable result.

Study and review blueprints / plans and anticipate questions and analyze for any concerns.

Troubleshoot and problem solving while working with the client during the quoting process.

Collaborate with IE team members to ensure an optimal outcome.

Lead the Bidding process – RFI, develop follow-up questions, meet deadline for questions, paperwork and forms that need to be completed, leading the collection and completion of forms and information needed to complete the bidding process.

Provide budgetary proposals

Client Services (30%)

Client Integration and Project Kick-Off

Maintain relationships with current clients during open projects. Upon completion of the bidding process, the Account Executive will hand off the customer to the Project Management team.

Work collaboratively with the Project Manager, Estimator, Detailing / Art team and Fabrication team to communicate customer information, debrief the team, and provide introductions to key client representatives to ensure a smooth transition.

Follow-up with the client and assist in the process of communicating new information to the customer.

AIA Billing

Invoice customers monthly in accordance with AIA / Progressive Billing principles.

Adhere to accounting guidelines for deposits, review invoices for accuracy, and assist with collections, if necessary.

CRM Updates

Follow-up on open tasks to check on current customers. Record the client temperature and satisfaction level.

Capture referrals and client testimonials.

Competencies :

Effective sales and negotiation skills

Proficient and comfortable speaking in large groups and presenting material in an effective manner

Self-starter and comfortable working in a fast-paced environment

Excellent communication and interpersonal skills, both verbal and written.

Ability to work collaboratively in a team environment to get results and resolve customer needs.

Ability to investigate and find the root cause of issues and follow through with corrective actions.

Proficient in Microsoft Office suites

Candidate Should Possess :

Bachelor’s Degree in business administration or related field.

At least 5 years’ experience working in commercial signage, interiors, and graphics.

At least 5 years’ experience in business-to-business sales.

Experience working with architects, design firms, general contractors, and interior design firms.

Proficient with AIA Billing.

Experience reading and understanding construction / architectural drawings.

Advanced understanding of the fabrication process of signage material.

What We Offer :

We understand that our people are the most important factor to our success. As a result, we value and invest in our people through :

Benefits Include :

Medical and Dental plans effective immediately upon enrollment

Annual Sales Bonus in addition to commission

401K with match based on overall profitability

Vacation and Holiday pay with floating “thank you” days, Birthday and Anniversary day.

Personal and professional development

Innovative Environments and associated entities are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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