What are the responsibilities and job description for the Jr. Service Technician - (Trade Show Booth Install and Assembly) position at Innovative Environments?
We are looking for a Jr. Service Tech to join our team supporting our Trade Show Division. The High-Volume Small Booth (HVSB) Service Tech is one of the first team members that our customers meet when visiting the Showroom for an appointment. This is an entry-level position that can lead to a fulfilling career with ample opportunity for growth!
The ideal candidate has an advanced proficiency with hands-on assembly, is focused on quality, and enjoys providing world-class customer service. If you thrive in a fast-paced environment that fosters creativity and multi-departmental collaboration, we want to speak with you!
Who We Are:
Innovative Environments is an award-winning, nationally recognized creative team that creates innovative tradeshow exhibit designs and unique workplace branding. In addition, our team at Innovative Environments provides the right solutions for custom corporate interiors, broadcast studios, and corporate and multifamily signage.
To learn more, visit our websites: https://innovenv.com/
Position Description:
The HVSB Jr. Service Tech will maintain proper inventory, pull, and prep orders, install/assemble, dismantle, pack, and ship customer booths and collateral to ensure that all items are included for a successful trade show. In addition, client previews and training are provided to assist customers in a successful set-up and event.
The HVSB Jr. Service Tech helps Sabre Group achieve its mission by being “Exceptionally Good” at small-booth assembly, training, and communication to ensure every client receives “World Class” customer service.
Key Resonsibilities:
We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:
Benefits Include:
Powered by JazzHR
cmJMAnTAaI
The ideal candidate has an advanced proficiency with hands-on assembly, is focused on quality, and enjoys providing world-class customer service. If you thrive in a fast-paced environment that fosters creativity and multi-departmental collaboration, we want to speak with you!
Who We Are:
Innovative Environments is an award-winning, nationally recognized creative team that creates innovative tradeshow exhibit designs and unique workplace branding. In addition, our team at Innovative Environments provides the right solutions for custom corporate interiors, broadcast studios, and corporate and multifamily signage.
To learn more, visit our websites: https://innovenv.com/
Position Description:
The HVSB Jr. Service Tech will maintain proper inventory, pull, and prep orders, install/assemble, dismantle, pack, and ship customer booths and collateral to ensure that all items are included for a successful trade show. In addition, client previews and training are provided to assist customers in a successful set-up and event.
The HVSB Jr. Service Tech helps Sabre Group achieve its mission by being “Exceptionally Good” at small-booth assembly, training, and communication to ensure every client receives “World Class” customer service.
Key Resonsibilities:
- Inventory, Installation & Dismantle (65%)
- Inventory/collateral - pull, count and prepare for order. Communicate any discrepancies
- Pulling & Prepping orders – Review work order, Pull, prep, set-up, disassemble, pack, and prepare for shipping.
- Provide manifests to freight manager - Dimensions, weight, etc.
- At the conclusion of a show, items will need to be picked up or shipped back and set up again to be inspected and ensure all parts and materials are in good condition.
- Make repairs as necessary and inform HVSB Coordinator of any concerns. Warranty/Fix items covered and meet client requests as needed
- Client Preview & Training (25%)
- Assemble client booth to exact specifications.
- Provide a detailed preview/demonstration of the assembly and dismantle process to result in an efficient and successful outcome for the client.
- Answer customer questions and resolve concerns throughout the process
- Showroom / Wharehouse (10%)
- Ensure that the showroom is in working order and clean daily to accommodate client appointments and walk-ins.
- Replace booth/display lights or materials as needed, clean shelves and counters from dust, organized area, vacuum
- help in the warehouse as needed.
- Exceptional customer service skills
- Mechanically inclined
- Experience with handtools
- Ability to clearly communicate instructions and processes
- Strong work ethic – focused on results and customer satisfaction
- Self-starter capable of working independently and ensuring deadlines are met
- Advanced time management skills and organizational skills
- Willingness to learn, Coachable
- Advanced attention to detail
- High School Diploma or GED
- Previous warehouse experience – inventory, pulling orders and forklifts.
- Ability to assemble various materials to construct a trade show booth.
- Trade show experience and Forklift Certified preferred but not required.
We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:
Benefits Include:
- Medical and Dental plans effective immediately upon enrollment
- 401K with match based on Skyline’s overall profitability
- Vacation and Holiday pay with floating “thank you” days
- Personal and professional development
Powered by JazzHR
cmJMAnTAaI
