What are the responsibilities and job description for the Medical Office/HIM Coordinator position at Innovative Healing Systems Inc?
Ensure the timely submission of EHR documentation to hospital's medical record department to meet compliance standards in coding, billing and clinical audits. Assists with verification of insurance authorization received and noted in electronic medical record. Hyperbaric Medicine Authorizations are specific to the service. Validates authorization is current. Acts as a liaison between clinic and authorization; audit intake documents and provides information to Authorization Department. Responsible for admissions derived from referrals; coordinating the referral intake process through to admission; tracking outstanding authorizations and ensuring timely patient admissions. Assists with registration functions to include, patient registration, scheduling, insurance verification and authorization, general clerical, receptionist and project-based work. Demonstrates a professional, positive image both in-person and on the telephone.
Follows up with clinicians to ensure completion of documentation.
Responds to issues resulting from information uploads.
Receives incoming referrals, validates information, logs referrals, and communicates information to authorization department.
Works closely with hospital's Patient Access department to support denial resubmissions.
Participates in daily huddle, weekly case management meeting and monthly staff meetings to remain informed and perform at a high level of competency.
Follow-ups daily with Authorization Department regarding outstanding authorizations.
In coordination with Community Educator, reconciles referral log and admissions resulting from referrals amd presents results to clinic director.
Answers telephones and transfers calls to appropriate staff member, announcing call.
Welcomes patients and visitors, professionally; adheres to HIPAA regulations.
Schedules patients, establishes appointments in timely manner.
Registers all patients upon arrival to the center; validating responsible payer information.
Contacts patients with reminder of next day's appointment and reschedules appropriately if needed.
Prints all face sheets for the next day's appointments.
Maintains an accurate clinic electronic calendar.
Facilitates upon requests, patient appointments with ancillary services.
Collects patient co-payments and sends to the cashier daily as needed.
Performs clerical duties to include but not limited to, scanning, photocopying, faxing, mailing, etc.
Appropriately discharges patients from EMR at the time of discharge.
Requests medical records at referral intake from referring physician and/or facilities.
Performs additional duties as assigned.
Bi-lingual in Spanish a plus
Must complete and pass required medical screening, background checking and drug test
