What are the responsibilities and job description for the Adult Phone Triage RN position at Innovative Hematology, Inc.?
About IHI
At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.
What You Will Do
As a Phone Triage Nurse, you will be responsible for telephone triage, care plan development and coordination, and follow up care of adult patients of IHI.
The Opportunity
- Triage incoming telephone calls and complete care from afterhours calls.
- Conduct telephone nursing assessments and develop individualized nursing care plans.
- Advocate for patient/family needs and monitor for healthcare related outcomes.
- Participate in a multidisciplinary approach to patient care.
- Under the direction of a physician, instructs patients on emergent care and medications and reports patient response to treatment to physician.
- Communicates lab and testing results to patients/families.
- Manage prescription refills under the direction of a physician.
- Documents encounters in the electronic medical record (EMR) system
Requirements
- Completion of an approved nursing program
- Minimum 2 years of related experience
- Valid RN license in the state of Indiana
- Valid Indiana Driver’s license and automobile insurance
- All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.
This position is open to residents of the State of Indiana, and requires routine presence during Orientation at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.
Benefits
Why join our team?
IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.
IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.
IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.
IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.
Innovative Hematology Inc. is an Equal Opportunity Employer.
