Janitorial & MRO Solutions Specialist

 Job Title:  Janitorial & MRO Solutions Specialist                                         

Status:  Full-time (Exempt)

Department: Facilities

Reports To: Manager of Facilities Solutions

Position Overview: Join our team as a proactive and detail-oriented Facilities Specialist! In this exciting role, you’ll play a vital part in supporting our sales initiatives within the Facilities category. This includes a diverse range of solutions—such as Breakroom, Restroom, Cleaning, and MRO Industrial products—designed to help companies maintain smooth operations and create a comfortable work environment. Your contributions will ensure our clients have everything they need to thrive!

Essential Functions:

1. Promote Brand Promise and Core Values within the organization.
2. Responsible for coaching and personal development of Account Executives in the Facilities category
3. Responsible for driving Facility Supply/Janitorial Supply sales and gross margin.
   • Work directly with Account Executives both in the office and in the field
   • Work with the Account Executives to capture new accounts in this product category.
   • Do site surveys with customers to determine their needs.
4. Responsible for hitting measurables as defined by the Manager of Facilities Solutions.
5. Work directly with the Manager of Facility Solutions to maximize opportunities in the Facility Supply category.
6. Work directly with the CSO on a weekly and monthly basis to develop, execute and refine key strategies to drive revenue, improve margins and enhance our overall sales organization. 
7. Build and maintain relationships with the Sales Directors to help them effectively manage their teams.
8. Responsible for training and working with both new hires and existing Account Executives to familiarize them with Innovative FS systems, policies, procedures, resources and personnel.
9. Responsible for the training, executing and promoting of the Insider Club Program.
10. Develop and execute a plan to maximize personal time in the field, with a special emphasis on driving revenue and gross margin.
11. Participate in and help to coordinate trade shows, customer events and vendor fairs.
12. May need to assist with customer site installs and any trouble shooting that is needed.
13. Accountable for driving sales results and managing a pipeline of opportunities in CRM.
14. Submit detailed weekly reports (referred to as the 515) to the CSO on activity, issues and opportunities.
15. Work closely with the internal Facilities support team.

Minimal Qualifications:

• Bachelors degree or equivalent preferred
• 3-5 years facility supply industry experience
• Comprehensive knowledge of Facility Supplies/Janitorial Supplies, key manufacturers and competitive environment
• Ability to work both independently and in a collaborative, team environment
• Proven ability to effectively select, train, manage and develop a diverse sales team.  
• Ability to manage complex customer relationships and highly-competitive selling environments.

Equal Opportunity Employer                                                                                                  9/2024