Patient Care Coordinator

Innovative Physical Therapy is Seeking a Full Time Patient Care Coordinator

Innovative Physical Therapy is a growing and locally owned business. We have been growing and expanding in Maryland and Delaware for over 7 years. Our Delaware locations include Wilmington, Newark, Dover, Milford, and Millsboro. We strive to create a family-like atmosphere where our patients and clinicians feel comfortable and valued. If you want a place to grow your career and push your boundaries, look no further.

We have a tremendous opportunity for a full time Patient Care Coordinator to join our team. As part of our team, you will be integral in helping clients reach their rehabilitation and fitness goals. Applicants must be passionate about helping people and interested in finding a dynamic and team-oriented environment with opportunities for personal and professional growth.

We are a boutique style Physical Therapy Clinic, with hundreds of 5-star reviews, we are recognized as the place to go for a personal approach to health and wellness. We strive to contribute to our community and create a better quality of life for our patients. We have fun while working and provide an ideal environment where team members reach professional excellence while advancing their career. If this is your kind of work environment, then look no further!

Innovative Physical Therapy is a certified Amazing Workplace! Click the link to see what makes working at Innovative truly Amazing!

https://www.amazingworkplace.com/workplace/innovative-physical-therapy/reviews/employee

What does this job involve?

New Patient Scheduling - Setting up new patients in our EMR and scheduling them appropriately

Insurance verification - Making sure patient's insurance is active and obtaining treatment authorizations if required.

Managing schedules - Coordinating the schedules for the physical therapists and PTA's on site.

Other tasks - answering the phone, filing patient charts, collecting copays and patient payments

Required Skills:

- Excellent customer service skills with the ability to multitask while providing an exceptional experience for anyone that enters the clinic.

- Ability to work closely with all clinic staff to improve care and keep patients engaged and progressing in their therapy.

- Ability to stand, stoop, and move throughout the clinic for your entire assigned shift. This person is on their feet providing 5-star care to our patients the entire time they are in the clinic.