What are the responsibilities and job description for the Entry-Level Field Service Installation Technician position at Innovien Solutions?
Job description
Our client provides the #1 POS and Self-Service checkout solution to the largest retail customers across the globe. This role will be joining their US Service Installation and Break / Fix team to support the installation, upgrade, and break / fix of their hardware inside of their retail customers in an assigned territory. Upon starting, you will be provided with the training and leadership necessary to provide this support, and this group offers an incredible career progression with opportunity to join the expanding team This is a great opportunity to build your resume and begin a career at an enterprise, world class organization!
Must be at least 18 years of age with a valid driver’s license & reliable vehicle with an excellent driving record & ability to drive across your assigned territory
Must be able to pass a standard drug, credit, and background check
Ability to lift up to 75 lbs. without assistance, and up to 150 lbs. with assistance
Willing to be trained to operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
Requirements :
1 year of previous working experience in field service technician, mechanical, construction, installation, or similar role (preferred but not required)
Basic understanding of PC & electronic skills as well as hardware and operating systems
Ability to handle situations under pressure and deliver excellent customer service
Professional Written and Oral Communication
Must be able to work overnight and weekend shifts on an ongoing basis
Must have a reliable android or apple cell phone device
Preferred Skills :
Previous POS (point of sale), Self Service Checkout, ATM, vending machine break / fix and installation experience
Prior experience supporting retail or restaurant clients, installing various hardware & Software devices
Mechanical experience or exposure in a school or hobby setting
Responsibilities :
Service retail checkout and POS systems for customers within an assigned territory. This includes maintenance, repairs, PM work and overhauls.
Perform customer installation, maintenance, and service calls promptly and effectively to ensure the customer is 100% satisfied
Driving to customer locations to complete service calls
Operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Entry-Level Field Service Installation Technician?
Sign up to receive alerts about other jobs on the Entry-Level Field Service Installation Technician career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Entry-Level Field Service Installation Technician jobs in the Manchester, NH area that may be a better fit.
We don't have any other Entry-Level Field Service Installation Technician jobs in the Manchester, NH area right now.
