System Administrator/DRSN - DoD

INNOVIM is seeking a System Administrator/DRSN supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

THIS POSITION CLOSES 3/19/25

***This position reports to Cheyenne Mountain or Peterson Space Force Base. Shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule and can remain on-site for extended periods during emergencies and drills***

The System Administrator/DRSN supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will:

• Provide support to monitor, install, and perform maintenance on DRSN networks, and equipment.
• Respond to DRSN system user requests for assistance.
• Perform on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operations of DRSN systems/programs.
• Provide support and perform upgrades to platforms, train staff, and maintain daily logs.
• Provide 24/7 maintenance support, complete the modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).
• Provide DRSN initial and recurring training for all users.
• Update the equipment and help ensure inventory is accurate.
• Ensure the REMEDY ticketing system is kept up to date on DRSN trouble tickets for problem/resolution to exceed customer repair requirements.
• Route calls, transfer information, and handle administrative duties.
• Serves as a backup to the lead computer systems administrator.
• Complete various tasks such as typing, checking, and recording information.
• Oversees the order and replacement of new hardware and software, including warranty claims.
• Performs and provides server, workstation, and system expertise including on-site and off-site travel.
• Develops and implements system documentation and operating procedures.
• Researches the selection and installation of new computer equipment, including hardware and software.

Basic Requirements:

• Clearance Requirement - TS w/SCI eligibility.
• Experience with Telephone maintenance.
• DoD 8570 IAT II certification (e.g., Security CE).
• 1 year of directly related experience.
• 3 years of work history.

Desired Requirements:

• DSS-2A Certification.
• Knowledge of DRSN switch management/maintenance.
• SVRO and TCO experience.
• Experience with Cryptographic/COMSEC and COMSEC Responsible Officer requirements.
• Operations planning and management in a real-time support environment.
• Ability to prepare, objectively review, and deliver technical presentations.
• Experience with technical knowledge capturing, training, and certification of personnel.
• Have demonstrated experience and capability with interfacing with customers at very high levels.
• 3 years of related experience with modification, and installation of the secure DRSN Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).
• Commercial PBX and telephone switch experience.
• Experience assisting with secure conferencing support.

INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.