Administrative Assistant (Mailroom Operations)

Description

Do you wake up every morning inspired to solve problems and make a meaningful impact in healthcare? If so, we want to hear from you.

At Innovista Health, we're leading the effort to drive transformative change in healthcare. We are a full-service value-based care and managed service organization that partners with independent providers to help them navigate, succeed, and thrive in value-based care.

Founded in 2013, Innovista Health offers solutions for providers at every point along the continuum of value-based care, ranging from care management, provider/ACO enablement, and quality improvement to performance insights, reporting, and managed administrative/payment services.

While Innovista Health’s main offices are in Oak Brook, IL and Houston, TX, we have remote employees throughout the US.

We're thrilled to announce a dynamic opportunity for you to become an integral part of our Oak Brook, IL team. As an on-site contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.

JOB SUMMARY

Join our dynamic team as an Administrative Assistant in our corporate office. In this role, you'll play a crucial part in ensuring the smooth operation of one or more departments. We are seeking a highly organized and proactive individual to handle general clerical, receptionist duties, and contribute to various projects. Uphold our professional image through in-person, electronic, and phone interactions.

DUTIES AND RESPONSIBILITIES

• Provide comprehensive administrative support to designated teams or departments.
• Efficiently manage day-to-day administrative tasks and contribute to ongoing projects.
• Create, format, and maintain forms and spreadsheets to streamline processes.
• Innovate and enhance administrative procedures for increased efficiency.
• Assist in meeting facilitation by taking accurate minutes and notes.
• Draft and distribute professional emails to teams and departments.
• Monitor and manage office and mailing supplies, placing orders when necessary.
• Perform administrative tasks independently, showcasing precision and speed.
• Handle incoming and outgoing mail, including sorting, stamping, and processing.
• Process claims and appeals using the EZCAP system.
• Prepare packets for UM client meetings with meticulous formatting and review.
• Oversee outgoing mail, including priority and overnight shipments.
• Track postage and manage envelope inventory on a monthly basis.
• Download and upload files on the health plan portal as needed.
• Uphold member/patient privacy in accordance with HIPAA standards.
• Coordinate catering for office meetings and visitors.
• Professionally manage incoming calls, transferring and forwarding as needed.
• Maintain accurate sign-in sheets for all visitors and guests.
• Order office supplies, flowers, and gift cards as requested.
• Manage business card and signature stamp orders for all offices.
• Assist in the management of conference room calendars.
• Contribute to the Safety Committee binder with updates and assigned roles.
• Fulfill catering requests for onsite or client meetings.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required. Associate degree or equivalent experience highly preferred.
• 2-3 years of relevant professional experience, including healthcare and project coordination.
• Exceptional organizational skills.
• Effective verbal and written communication skills.
• Strong analytical skills for creative problem-solving.
• Proficient in MS Office Applications; ability to learn specific software systems.
• High attention to detail and accuracy.

Compensation:  $17.79 -  $26.68  

Exact compensation may vary based on skills, experience, and location.  

BENEFITS: 

We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members. 

HEALTH & WELLBEING 

• A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options 
• Dental and vision coverage 
• Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment) 
• Employee Assistance Program 
• Bereavement Leave (full time employees for the loss of an immediate family member)  
• Paid Military Leave Benefits  
• Discounts and perks on gym memberships, shopping, travel, recreation, and more 

FINANCIAL GROWTH 

• A yearly discretionary bonus 
• 401(k) with a company match 
• Credit Union Banking alternative  
• Wellness Rewards with Monetary Incentives  
• Rewarding employee referral bonuses 

WORK/LIFE BALANCE 

• Flexible schedule and work from home options for numerous roles  
• Nine paid company holidays Sick and Wellness Days accrued PTO  
• Commuter benefits  
• Paid Parental Leave (up to 6 weeks, subject to applicable waiting period) 

JOB SATISFACTION & ADVANCEMENT 

• Clear career advancement and growth pathways 
• Continuous education opportunities and financial reimbursement* 
• Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join 
• Company-wide socials and gatherings 
• "Dress for Your Day" policy 
• An open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work culture 

Benefits may be subjected to an applicable waiting period. 

Salary : $18 - $27