What are the responsibilities and job description for the Patient Care Coordinator/Case Manager position at Innovo Detox?
Overview
We are seeking a dedicated and compassionate Care Coordinator to join our team. The ideal candidate will play a crucial role in the organization's coordination of patient care, ensuring that individuals receive the necessary medical support and resources. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and healthcare professionals.
A Care Coordinator helps with treatment planning, aftercare planning, family support and education. This includes coordinating transitions through levels of care and engaging outside resources to facilitate integration into life in early recovery.
Roles and Responsibilities
- Prepare and facilitate educational and motivational lectures and groups
- Act as a patient liaison in matters not limited to financial, legal, employment, custodial, and benefits including FMLA, STD and COBs while in treatment
- Coordinate with benefit services department for collection of patient funds related to housing, transportation, and copays
- Work with the treatment team, third party payors, families/loved one(s), etc. to facilitate transition throughout the continuum of care
- Coordinate services throughout the continuum, communicating pertinent information and plan of care to appropriate parties
- Collaborate with treatment team to encourage engagement in treatment and help facilitate the development of skills needed for long term recovery
- Ensure patient ROI’s are accurate, appropriately vetted and up-to-date
- Facilitate collateral, education, visitation and weekly family contact
- Act as a part of the AMA blocking process and crisis intervention
- Responsible for thorough, accurate, compliant and timely patient advocacy through documentation
- Observe, re-direct and report patient behavior
- Orient new patients and continuously enforce facility rules and regulations
- Build positive relationships with patients and staff
- Maintain appropriate boundaries with patients and staff reporting any unsafe or questionable behaviors
- Any other duties as assigned
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
Ability to Commute:
- Abbottstown, PA 17301 (Required)
Work Location: In person
Salary : $20 - $25