What are the responsibilities and job description for the Bilingual Auto Lender position at INOVA Federal Credit Union?
Would you like to work for a fun organization where you can make a difference? Come join our sales team as an Bilingual Auto Lender. Monday - Friday position with a base hourly rate plus incentive, with the ability to earn $31,200.00 - $90,000.00
As an bilingual Auto Lender you will be responsible for the following:
- Improve our member’s financial well-being by providing exceptional service and offering INOVA products and services that best fit their individual needs
- Respond to member communications and auto loan inquiries in a timely manner, according to INOVA’s standards of contact
- Originate incoming auto loan applications by phone and online, obtain all necessary documentation, ensure accuracy, and make recommendations for loan approval or denial
- Communicate with applicants throughout the loan process and during the loan closing
- Educate members on credit issues, different loan options, and additional credit union products and services as applicable
- Cross-sell ancillary products
- Follow all credit union policies and procedures and uphold member confidentiality
- All leads provided via online/phone inquiries
Qualifications:
- Fluent in Spanish and English
- A highly motivated salesperson with strong member service skills
- Excellent written and verbal communication skills and professional verbal/phone skills are a must
- Attention to detail, strong organizational and time management skills
- High level of accountability
- Team player, able to work well with multiple departments
- Knowledge of current technology, ability to easily navigate multiple software environments
- High school diploma or equivalent
- Minimum 6 months experience in a sales/lending position
This position is an in-office position at our Corporate branch located in Elkhart, Indiana.
INOVA Federal Credit Union is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.
Salary : $31,200 - $90,000
