Bilingual Lending Expert

Would you like to work for a fun organization where you can make a difference? Come join our sales team as an Bilingual Auto Lender. Monday - Friday position with a base hourly rate plus incentive, with the ability to earn $31,200.00 - $90,000.00

As an bilingual Auto Lender you will be responsible for the following:

• Improving our members financial well-being by providing exceptional service and offering INOVA products and services that best fit their individual needs
• Responding to member communications and auto loan inquiries in a timely manner, according to INOVAs standards of contact
• Originating incoming auto loan applications by phone and online, obtain all necessary documentation, ensure accuracy, and make recommendations for loan approval or denial
• Communicating with applicants throughout the loan process and during the loan closing
• Educating members on credit issues, different loan options, and additional credit union products and services as applicable
• Cross-selling ancillary products
• Following all credit union policies and procedures and uphold member confidentiality
• All leads provided via online/phone inquiries

Qualifications:

• Fluent in Spanish and English
• A highly motivated salesperson with strong member service skills
• Excellent written and verbal communication skills and professional verbal/phone skills are a must
• Attention to detail, strong organizational and time management skills
• High level of accountability
• Team player, able to work well with multiple departments
• Knowledge of current technology, ability to easily navigate multiple software environments
• High school diploma or equivalent
• Minimum 6 months experience in a sales/lending position

This position is an in-office position at our Corporate branch located in Elkhart, Indiana.

INOVA Federal Credit Union is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.

Qualifications

Education/Experience

• No major required
• 6 months experience in a sales/lending position
• High school diploma

Work Environment

The work environment characteristics described here are representative of what a Team Member encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Overtime may be required during busy times and must be approved
• Cubicle
• Works as part of a team

Physical Demands

While performing the duties of this role, the Team Member is regularly or occasionally required to meet the following physical demands. To assure safety, Team Members in this role must be able to complete the following physical requirements.

• Noise - Moderate
• Sit and stand intermittently

INOVA Federal Credit Union promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties as requested by any person authorized to give instructions or assignments. Duties, responsibilities and expectations may be added, deleted; or changed at any time at managements discretion and this job description does not create an employment contract, implied or otherwise, other than an employment-at-will relationship.