Deposit Expert

Would you like to work for an engaging organization where you can make a meaningful impact? Join our team!

INOVA Federal Credit Union is seeking a passionate and dedicated Deposit Expert to join our team. In this role, you will build strong relationships with our members, helping them improve their financial well-being by identifying products and services that meet their current and future needs. You will play a key part in growing our core deposits by providing exceptional service and guiding members through the various phases of their financial lives.

Key Responsibilities:

• Promote and educate members on INOVAs financial products and services, including savings and transaction accounts, retirement and tax-advantaged accounts (IRAs, HSAs, 529 Plans), lending services, insurance, and financial planning.
• Assist members through multiple communication channels, including phone, text, and email.
• Develop a deep understanding of INOVAs offerings and use this knowledge to tailor solutions for each member.
• Utilize technology systems (DNA, Nautilus, Home Banking, Remote Deposit Capture, etc.) to manage member accounts and interactions.
• Encourage personal use of INOVAs products and services to enhance your ability to serve members effectively.

• Strong understanding of financial products and personal financial planning.
• Passion for providing exceptional customer service with empathy and care.
• Experience with technology tools to manage financial accounts.
• Ability to communicate effectively with members across various platforms.

If you are driven by a desire to help others achieve financial success and want to be part of a dynamic team, apply today to join INOVA Federal Credit Union and make a difference in our members' financial journeys.

INOVA Federal Credit Union is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.