What are the responsibilities and job description for the Dispatcher position at Inova Health System?
Responsible for dispatching trucks for on-time departure. Monitors drivers and shares info with effected customers to notify them of potential late deliveries or problems.Job responsibilities : Processes customer invoices and assembles delivery paperwork.Monitors shipping and route progress in SCI and PeopleNet Link andverifies on-time arrivals.Breaks down driver packets and processes customer invoices.Collaborates with Customer for late truck notifications. May engageCustomers Care for service escalations.Sorts, separates, and files invoices, route packets, and driverinspections.Completes data entry of equipment information, driver start / endtimes, and actual delivery times.Handles all incoming calls and emails.Re-dispatch drivers as needed for coverage and to support on-timedeliveries.Dispatch repair services for equipment break downs and handleaccident reporting procedures.Maintains a clean and safe working environment.Reports violations of company policy to supervisor.Performs other relevant job duties as required.Job requirementsExperience : Transportation / Dispatch experience preferred but not required.Knowledge / Skills / Abilities :
Understanding of Safety guidelines
Must have the ability to react to fast-paced, stressful situations in a calm, professional and efficient manner
Ability to prioritize and work independently with good organizational and time management skills
Must have good communication skills including the ability to effectively communicate with all levels of employees
Astute, close attention to detail
Proficient in Microsoft Office Applications
Familiar with delivery routes and DOT rules and regulations
Understanding of procedures in other areas of the warehouse for a more global understanding of all processesA GREAT PLACE TO GROW!All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M / F / Veteran / Disability. VEVRAA Federal Contractor.
