What are the responsibilities and job description for the HR Shared Services Representative position at Inova Health?
Job Description
Inova Center for Personalized Health is looking for a dedicated HR Shared Services Representative to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 5:00 p.m.
The HR Advisor is responsible for providing HR support to Inova team members and leaders, delivering an exceptional customer experience. This role acts as the first point of contact for Inova team members and leaders that have questions related to HR, payroll, benefits, and position management. The HR Advisor collaborates with any necessary support teams to ensure team members are provided with a resolution for questions and concerns. This role adapts to the needs of the team member providing in-depth guidance and support.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 25,000 team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
Inova Center for Personalized Health is looking for a dedicated HR Shared Services Representative to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 5:00 p.m.
The HR Advisor is responsible for providing HR support to Inova team members and leaders, delivering an exceptional customer experience. This role acts as the first point of contact for Inova team members and leaders that have questions related to HR, payroll, benefits, and position management. The HR Advisor collaborates with any necessary support teams to ensure team members are provided with a resolution for questions and concerns. This role adapts to the needs of the team member providing in-depth guidance and support.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
- Identifies HR and payroll questions and issues, develop solutions, and accurately document interactions within the HR System
- Partners with HRBPs, payroll, and talent acquisition to escalate complicated tickets or concerns
- Provides support for employee and leader transactions in Oracle
- Maintains a detailed knowledge of HR processes
- Reviews your work for quality, accuracy, and relevance
- Ensures all employee information is kept strictly confidential
- Collaborates in any other HR tasks or company projects
- May perform additional duties as assigned
- Work Schedule: 8-hour shift (Monday - Friday days, 8:00 a.m. - 5:00 p.m.)
- Education: High School or GED
- Experience: None required ; 1 year of Human Resources experience strongly preferred
- Experience in human resources, preferably in a shared services environment.
- Experience in a healthcare or hospital setting is strongly preferred.
- Knowledge of HRIS systems (e.g., Oracle, ServiceNow).
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with applicant tracking systems (ATS) and case management tools.
- Familiarity with HR analytics and reporting.
- Understanding of HR policies, procedures, and employment laws (e.g., FMLA, ADA, FLSA, HIPAA).
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 25,000 team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
Salary : $5,250
