What are the responsibilities and job description for the Operations Manager - Human Services position at InReach?
Operations Manager - Human Services - Full-Time
About InReach:
InReach is a non-profit healthcare agency that provides a variety of support services to individuals with intellectual and/or developmental disabilities (IDD). Our mission is to be a leader in providing innovative housing, employment, and community services to support those with IDD and their families. Our vision at InReach is empowering people we support to realize their goals, aspirations, and dreams are within reach. We are proud of our company culture and our inclusive environment where our employees can thrive and succeed in meaningful work.
Job Description:
InReach is looking for a full-time Operations Manager in the Charlotte area. This role is responsible for monitoring agency residential operations, fleet management, organizational policies & protocols and emergency procedures to ensure the safety and health of individuals with intellectual and developmental disabilities (I/DD) and staff.
Schedule: Monday-Friday 8:30am to 4:30pm *evenings & weekend hours may be required*
Location: 4014 Monroe Rd. Bldg. 4 Suite 170 Charlotte, NC 28205 *There will be travel at times to multiple counties including Mecklenburg, Union, Cabarrus, & Catawba*
Pay Rate: $47,500/year (Salaried)
Responsibilities may include (but not limited to):
- Monitors, oversees and coordinates the upkeep of all properties including group homes, licensed and unlicensed AFL homes, and HUD apartments/condos.
- Ensures compliance with all applicable regulations, laws, and standards by interpreting, monitoring, and implementing related laws, standards, and regulations, maintaining records.
- Promotes individual self-determination by recognizing individual diversity, advocating for individual rights, using person first language, supporting personal outcomes, etc.
- Ensures the safety of employees and individuals with intellectual and developmental disabilities (I/DD) by providing training and oversight of safety standards, InReach policies and regulations.
- Collaborates with local community resources to provide information for individuals with I/DD and staff.
- Manages fleet vehicles.
- Provides directives, feedback, and 1:1 training to Group Home staff.
- Serves as a liaison with vendors and business associates.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, networking, and maintaining required certifications.
- Flexibility with travel if/when needed.
Qualifications:
- High School graduate or GED
- Three years of experience in human services
- Two years of operations experience preferred
- Possess a valid driver's license and maintain safe driving record
- Ability to be certified in BBP, OSHA, FA/CPR and Defensive Driving
- Ability to perform duties, physical tasks, and mental tasks
What we offer:
- Flexible schedule with hybrid work option
- Benefit plan package including Medical, Dental, Vision, 401(K) match, PTO, Life, Short/Long Term Disability, Teladoc
- Public Student Loan Forgiveness program
- Partnership discounts with local businesses
- Continuing education perks
InReach is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status. We are committed to creating a welcoming and inclusive environment for all employees.
If interested in this role please apply with a current, updated resume!
Salary : $47,500
