Senior Delivery Manager

Who Is InRhythm?

InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to market. InRhythm has helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars.

What We Do At InRhythm

We bring enterprises' most urgent and important products to market with high velocity, high quality and 10x impact. We enable innovative cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership.

This is a unique opportunity to get in on the ground floor of an evolving team. InRhythm clients include a broad range of highly visible and recognizable customers, including, but not limited to:

• Goldman Sachs
• Fidelity
• Morgan Stanley
• American Express
• Mastercard

From greenfield to tier-one builds, our clients look to us to deliver their mission-critical projects related to product strategy, design, cloud native applications, as well as mobile and web development. The projects we work on literally change the world. They change the way we live, work, and think in a positive way.

We’re Looking For A Technical Program/Delivery Manager

Delivery Management is the science and art of efficient and effective deployment and redeployment of InRhythm’s resources as and when they are needed. This function aims to proactively engage with consultants and the engineering community, gain a meaningful understanding of their skills, experience, and aspirations and identify the right opportunities for them. This individual will manage resources and engagements across the entire organization and work with Recruiting and Sales to ensure that the open roles are closed as quickly as possible.

We need a seasoned, relationship-first Technical Program/Delivery Manager who knows how to balance strategic thinking with daily execution. You thrive on forging genuine connections—with clients, consultants, internal teams—and use those relationships to drive results. You have the maturity to juggle multiple high-stakes initiatives without getting overwhelmed and can prioritize like a pro. People trust you because you communicate clearly, lead with empathy, and stay cool under pressure.

You’re not just a project manager. You’re a connector. A leader. Someone who knows that delivery success is just as much about trust, transparency, and momentum as it is about timelines and budgets.

What You'll Do

• Build and nurture trusted relationships across all levels—with clients, engineers, leadership, and partners.
• Serve as the go-to person clients and consultants rely on, managing expectations with maturity and grace.
• Proactively assess project health and team wellbeing, ensuring no one is overloaded and everyone stays aligned.
• Lead delivery across high-profile engagements with a calm, strategic mindset—balancing urgency and clarity.
• Deliver regular updates and engagement reports to clients and stakeholders with transparency and professionalism.
• Own and optimize the full resource management lifecycle—strategic staffing, onboarding, burn reports, utilization metrics—ensuring people are set up to succeed.
• Anticipate challenges before they arise and navigate them through strong interpersonal and conflict resolution skills.
• Influence and collaborate with Sales, Recruiting, Finance, and Practice Leads to ensure smooth, on-budget, on-time delivery.
• Keep a pulse on consultant goals and preferences; offer thoughtful coaching and matching that drives success for all.

What You Bring

• 7–10 years of experience in Program/Project/Resource Management or Consultant Operations within a fast-paced, people-centric consulting firm.
• Deep understanding of consulting models and how to manage people-based solutions with care and efficiency.
• Natural relationship-builder: you’re empathetic, proactive, and able to build trust quickly across technical and non-technical audiences.
• Proven ability to multitask across high-impact projects while staying organized, calm, and focused.
• Experience delivering software solutions (Web, Mobile, Cloud) and managing delivery timelines, budgets, and stakeholder expectations.
• Strong communication, negotiation, and influencing skills—especially in high-pressure scenarios.
• Familiarity with Salesforce or similar platforms for client and resource management.
• A mindset of ownership and a drive to bring others along toward success.

Requirements & Responsibilities

• Minimum of 7-10 years of experience in Resource Management, Program/Project Management, Consultant Operations, Recruiting, or Talent Acquisition for a Professional Services Organization
• History of opening or managing 2 people-based consulting engagements within Fortune 500 enterprise accounts, resource management, and an understanding of people-based consulting solutions.
• Experience in Software (Web/Mobile/Cloud) Application and IT Services Delivery.
• Strong experience managing client issue resolution.
• Strong critical thinking, analysis, and problem-solving skills
• Strong conflict resolution skills, including the ability to negotiate and influence others
• Strong written and oral communication skills
• Ability to multitask and prioritize tasks appropriately
• Ability to work both independently and collaboratively with large teams
• Ability to manage confidential information appropriately and professionally
• Strong competency in core professional skills, especially, attention to detail, responsiveness, follow-through, flexibility, initiative, and tact
• Strong proficiency with Salesforce as a Client management and Resource Management tool.
• BA or BS undergraduate degree. A Master's Degree is nice to have.

Why Work at InRhythm?

People at InRhythm are entrepreneurs and innovators at heart and problem solvers who find new ways to overcome challenges. InRhythm continues to evolve and grow – and is now prepared to accelerate “scale” with the addition of this role to our community.

At InRhythm we believe in building a better workplace. When you join our team, you can expect a number of work/life benefits:

• Comprehensive and customizable Medical, Dental, and Vision Plans
• 401(k) Matching
• Paid Parental Leave
• Scalable PTO