Quality Control Manager

Position: Quality Control Manager

Status: Full Time Exempt

Business Line: Operations

Location: Des Moines (Warehouse)

Travel: 10-15% estimated

About us:

Insane Impact is the nation’s leading provider of LED screen solutions. What we do is so much more than building screens. We’re here to help our partners create unforgettable experiences, elevate events, and drive exceptional results. We’re here to help them make an Insane Impact.

Our company was established in 2015 by Tod Puetz. His unwavering commitment to our craft is infectious. It drives our close-knit team forward. Each one of us is dedicated to ensuring every partner receives top-quality products and has a seamless experience — every time.

A trailblazer in our field, Insane Impact is unconstrained by convention and unafraid of the unknown. We see each step we take as an opportunity to learn, grow, and improve.

About this role:

The quality control manager will be responsible for ensuring that a company's products or services meet the highest standards of quality. They play a crucial role in maintaining customer satisfaction, preventing defects, and improving overall efficiency.

Core Values:

• Customer Focused
• Family Oriented
• Safety Centric
• Team Mentality

Reporting Relations:

• Accountable and reports to: Director of Warehouse Operations, Senior and Executive Leaders
• Positions that report to you: None

Benefits:

• 401K Matching
• Medical, dental, vision, short term and long-term disability
• Health savings accounts
• Paid vacation
• Paid holidays
• Annual merit increases

Primary responsibilities may include, but are not limited to:

• Quality Control & Assurance:
• Develop and implement quality control processes to ensure products and services meet industry standards and client expectations for both mobile retail and fixed install
• Create a standard, conduct regular inspections, and audit processes, materials, and finished products utilizing the NetSuite platform
• Collaborate with teams to identify and address quality issues, implementing corrective actions as necessary
• Maintain documentation related to quality standards and compliance.
• Implement, monitor and maintain compliance alongside the warehouse director for 5S systems

• Work Instructions Development:
• Lead the creation, review, and maintenance of clear and concise work instructions for mobile retail and fixed install
• Work alongside warehouse staff during first ninety (90) days to understand company process in rack area, LED and trailer departments
• Collaborate with multiple teams to gather input and ensure instructions reflect best practices. Use teammates as needed to enhance and refine so they meet the “Insane Impact” standard.
• Provide training and support to employees on quality standards and work instruction protocols
• Develop and utilize template to ensure consistent messaging and organization for each future set created
• Build a storage system that helps create a library of resources, easy to navigate and find
• Ensure LMS (Learning Management Software) is built out in an easy-to-use way for all current employees and third-party partners

• Continuous Improvement:
• Analyze quality metrics and data to identify trends and areas for improvement
• Facilitate quality improvement initiatives and promote a culture of quality within the organization
• Stay updated on industry best practices and regulatory changes related to quality assurance
• Research competitors and identify other potential partners to bring into the fold to improve company best practices, operations and safety

Required qualifications:

• 3 years’ experience in quality assurance or a related field preferred.
• Strong understanding of quality management systems and methodologies (e.g., ISO 9001).
• Ability to work strongly in a team environment to collaborate with teammates to understand company processes/procedures
• Excellent attention to detail and analytical skills.
• Experience with NetSuite preferred, but not required
• Must be able to obtain a DOT med card, become OSHA certified, and pass a background screening

Compensation:

• $55,000 - $70,000/annually

Travel:

• Up to but not limited to 15%
• Travel by vehicle or flight
• Required

Schedule:

• Full time position – Monday – Friday

Relocation Required:

• Des Moines, IA (in person)

Additional Information:

• Relocation assistance is not offered for this position.
• Please provide personal and/or professional references with resume

Equal opportunity employer:

Insane Impact is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Quality control: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Des Moines, IA 50321: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $70,000