Human Resources Manager - San Antonio (onsite)

Human Resource Manager

Department: Human Resources

Supervisor: Chief Executive Officer/Owner

Summary:

Insco Distributing is a family-owned HVAC distributor that has been a leader within the industry for over 65 years. Quality brands, service & support are synonymous with the Insco brand. Insco is looking for humble individual that brings their passion and ideas to our team.

We are seeking an experienced and dynamic Human Resources Manager to administer or oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development for Insco Distributing.

Responsibilities:

1. Government Compliance & Policy Development

• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support Insco’s human resource compliance and strategy needs.
• Ensure the company is up to date on all government compliance and labor regulations i.e. Department of Labor, OSHA, Family and Medical Leave Act, Equal Employment Opportunity Commission, Texas Workforce Commission.
• Maintain and enforce HR policies in alignment with legal requirements and Insco’s internal policies i.e. employee handbook and standard operating procedures.

2. Compensation and Benefits

• Partner with leadership to develop a Total Rewards/Pay philosophy, regularly review compensation and benefits market data, monitor pay practices and proactively address any issues.
• Manage benefit broker resources and benefits enrollment process, manage leave administration and the payroll function to include ACA reporting and 3rd party vendor.
• Manage and oversee new benefit orientations and 401k transactions and compliance with 3rd party vendor.

3. Job Descriptions & Benchmarking

• Document job descriptions for all positions, interviewing department heads as necessary to create thorough and accurate descriptions.
• Establish median, high, and low salary benchmarks for each job using industry and national data.
• Maintain up-to-date benchmarking salary data with resources such as HARDI (Heating, Air-conditioning & Refrigeration Distributors International) and NAW (National Association of Wholesalers).

4. Talent Acquisition & Recruitment

• Collaborates with leadership to understand Insco’s goals and strategy related to staffing, recruiting, and retention.
• Identifies staffing and recruiting needs; develops and executive’s best practices for hiring and talent management.
• Develop relationships with local universities, including Texas A&M, and HVAC trade schools to build a pipeline for future employees and internships.
• Create and implement a structured interview process for management and other key positions, covering pre-interview preparation, legal compliance, and post-interview follow-up.
• Explore and implement personality and competency assessments for specific roles.

5. Onboarding & Orientation

• Plan and conduct engaging new employee orientations.
• Develop an onboarding plan that highlights the company’s values and enhances its image for new employees.

6. Performance Management & Employee Engagement

• Works closely with executive leaders and management to advise, counsel, and provide coaching and resolution to address employees’ performance. Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Implement effective performance management systems to track and support employee growth.
• Foster a positive work culture through employee engagement initiatives and recognition programs.

7. Employee Development & Career Pathing

• Design career pathways for Branch Managers, Territory Managers, Lead Counter Staff, and Area Managers.
• Learn and utilize the learning module in Paycor software to assign personalized training videos and create a learning-oriented environment.
• Familiarize yourself with industry training programs and collaborate with leadership to implement them appropriately.

8. HR Analytics & Reporting

• Track and analyze HR metrics to identify trends, assess HR performance, and recommend improvements.
• Prepare and present reports to senior leadership on HR initiatives and outcomes.

Required Skills/Abilities:

• Excellent verbal and written communication

• Excellent interpersonal and negotiation skills.

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Strong supervisory and leadership skills.

• Ability to adapt to the needs of the organization and employees.

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite and related software.

• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience:

• Bachelor’s degree in human resources, Business Administration, or related field required; Master’s degree preferred.

• At least five years of human resource management experience required.

• SHRM-CP or SHRM-SCP highly preferred.