What are the responsibilities and job description for the Field Service Technician position at Inside Edge Talent?
Job Description
Job Description
Position Overview : The Field Service Technician will be responsible for providing exceptional on-site support and maintenance for our products and systems nationwide. This role involves traveling to various locations to diagnose, repair, and maintain mechanical and electrical equipment, ensuring that our clients receive prompt and efficient service. The ideal candidate will possess a strong mechanical and electrical background, excellent problem-solving skills, and the ability to work independently in diverse and challenging environments.
Key Responsibilities :
- Travel Nationwide : Visit client sites across the country to perform installations, repairs, and maintenance on mechanical and electrical systems.
- Diagnostics and Troubleshooting : Diagnose and troubleshoot complex mechanical and electrical issues, providing effective solutions to minimize downtime and enhance system performance.
- Maintenance and Repairs : Perform routine maintenance and emergency repairs on a wide range of equipment, including but not limited to [specific equipment types relevant to the company].
- Customer Service : Provide exceptional customer service, addressing client concerns with professionalism and ensuring high levels of customer satisfaction.
- Documentation : Maintain accurate records of service activities, including detailed reports of repairs, parts used, and time spent on each job.
- Compliance : Adhere to company policies, safety regulations, and industry standards while working on-site.
- Collaboration : Work closely with the internal support team to communicate technical issues and ensure seamless service delivery.
Qualifications :
Benefits :