What are the responsibilities and job description for the IDX and Compliance Coordinator position at Inside Real Estate?

Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents, and teams. Their branded portfolio, BoldTrail, includes BoldTrail front office, BoldTrail Back Office and BoldTrail Recruit, solutions that create a complete tech ecosystem for clients, and deliver seamless end-to-end operations, to scale success at any level. BoldTrail delivers a unique technology ecosystem through custom branding, robust integrations, and high-quality add-on solutions, and delivers the next generation of the company's legacy brands, including kvCORE, BoomTown, btPRO, Brokermint, and AmpStats solutions. With an accomplished leadership team and its talented staff, Inside Real Estate brings the resources, scale, and vision to deliver ongoing innovation and success to their growing customer base.

Inside Real Estate is looking for an individual to join our Customer Success team as an IDX & Compliance Coordinator. The IDX & Compliance Coordinator will work across a variety of internal and external teams in order to ensure that our clients have the proper approval, formatting, branding and other requirements displayed accurately on their websites.

Within the Customer Success department, you will play an integral role in : interpreting contracts and policies from local Multiple Listing Service (MLS) offices, ensuring that the content and formatting of websites meets all local compliance standards, and working across internal teams (Data Services, Implementation, Product Management, Sales, etc.) to ensure we meet all deadlines to launch client websites on time. You will also help maintain ongoing compliance for all sites as policies evolve. The ideal candidate will have an extreme attention to detail, strong vendor management skills, and superior written and verbal communication skills.

Compensation for this role : $18.26 / hour

Responsibilities :

Learn all aspects of Multiple Listing Service (MLS) contracts and policies, paperwork processing and website compliance.
Initiate contact with local MLS office for new clients upon receipt of new contract.
Facilitate communication with all internal teams when issues arise.
Review website content and branding before website launch to ensure compliance with local IDX standards.
Maintain database of MLS board contact information and policies.
Liaise with Sales team to manage client contracts pre and post sale.
Become an expert in MLS Contracts and Compliance for Inside Real Estate!

Requirements :

2 years of client service experience

Experience working with external vendors, clients, etc.

Proven success managing a variety of daily tasks and producing flawless results.

Ability to develop and foster relationships with external vendors and internal teams.

Natural ability to remain poised and professional during high volume.

Willingness to learn compliance standards across various vendors.

Strong attention to detail and excellent writing and verbal skills.

Ability to prioritize and follow up as needed to achieve timely and accurate results.

Desire and ability to quickly learn new databases and technology, as well as make suggestions for improvements.

Real Estate or e-commerce industry experience is a plus.

Experience working with MLS Boards is a plus.

Basic understanding of HTML is a big PLUS, but not required.

Must thrive in a high energy, rapid growth, start-up environment.

At Inside Real Estate (IRE), enjoy a small company feel with big company growth, support, and stability.

We offer a competitive total rewards package including :

Competitive salary

3 Medical plans to choose from - 1 PPO and 2 HDHPs

2 Dental plans to choose from

Vision

HSA - company-funded

FSAs - healthcare, limited purpose, dependent care

Short-Term Disability - company-paid

Long-Term Disability - company-paid

Basic Employee Life Insurance - company-paid

Voluntary Dependent Life Insurance

Voluntary Accident Insurance

Voluntary Critical Illness

Voluntary Hospital Indemnity

Legal Plan

ID Protection

Pet Insurance

401(k) Retirement Savings with company match

Paid PTO / Vacation / Sick Time

11 company-recognized holidays

Company-paid Parental / Disability Leave

In addition, at IRE, we focus on driving top results providing :

Opportunities to grow within our company;

Potential to work in a remote setting;

Exciting / energetic work environment and fun, creative culture.

IRE EEO Statement - We believe that the unique contributions of all Insiders are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

Salary : $18

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