What are the responsibilities and job description for the Business Relationship Manager position at InsideHigherEd?
Posting Number : PG193825EP
Internal Recruitment :
Working Title :
Business Relationship Manager
Anticipated Hiring Range :
80,000 - $85,000
Work Schedule : 8am-5pm, M-F
Job Location : Raleigh, NC
Department :
UHR - Information Management & Analytics
About the Department :
Human Resource Information Management and Analytics (HRIMA) provides a broad range of services associated with the HR Enterprise System and ancillary HR software / systems.
Core Services Include, but are not limited to, the following :
- HR data security, compliance & stewardship
- System Testing and Technical Training
- Project management and process improvement
- Reporting and Analytics
- Employee Records
- Time-keeping and Leave System Support
- Data Quality Assurance
Essential Job Duties :
We are looking for a skilled and dedicated ServiceNow Business Relationship Manager to join our team. The ideal candidate will perform overall Product Owner responsibilities for the ServiceNow HRSD application, and work in collaboration with other core application teams. This role requires a strong understanding of the ServiceNow applications and excellent communication skills, strategic thinking, and the ability to collaborate effectively with various departments to drive business growth and customer satisfaction.
Key Responsibilities :
Other Responsibilities :
Cross Department Responsibilities – Office Of Information Technology
ServiceNow Administration
Minimum Education and Experience :
Other Required Qualifications :
Preferred Qualifications :
Required License(s) or Certification(s) :
N / A
Valid NC Driver's License required :
Commercial Driver's License required :
Job Open Date :
11 / 26 / 2024
Anticipated Close Date :
Open until filled
Special Instructions to Applicants :
Along with your completed application, please include as attachments a resume and cover letter.
Position Number : 00109017
Position Type :
Exempt Professional Staff
Full Time Equivalent (FTE) (1.0 = 40 hours / week) :
1.00
Appointment : 12 Month Recurring
Mandatory Designation - Adverse Weather :
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events :
Non Mandatory - Emergency Event
Department ID :
480201 - UHR - Information Management & Analytics
AA / EEO :
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Salary : $80,000 - $85,000
