Director of Business Technology Solutions

Requisition : 202400048ES

Title :

Director of Business Technology Solutions

FLSA status : Exempt

Hiring Salary :

Salary is commensurate with education and experience.

Department : User Experience

Division :

Information Technology

Open Date : 12 / 02 / 2024

Open Until Filled :

Educational and Experience Requirement :

Bachelor’s degree in computer science, business technology-related, or a related field from an accredited institution. Five years of experience in business analysis, with at least 2 years in leadership or director-level role or in a related field. Experience managing a team of business analysts is strongly preferred. Business analysis professional-level certification (e.g., CBAP) is required ; additional business analysis certifications are highly desirable, as is ITIL, CAPM, PMI-ACP certifications. Relevant experience in a large state institution of higher education is desirable. Additional education may be considered in lieu of experience.

Nature & Purpose of Position :

Performs complex and highly advanced managerial work providing direction and guidance in strategic operations and planning to bridge the gap between IT and the business of Sam Houston State University. Responsible for the successful delivery of IT solutions to campus partners, including the development of parameters for successful IT systems, the oversight of their operations, and consultations provided on what kind of features or modifications would best serve SHSU’s strategic goals. Provides leadership and guidance to staff, ensuring best practices in business analysis are followed and continuously improved.

Primary Responsibilities :

Develops and implements the strategic vision for Business Technology Solutions (BTS), ensuring alignment with organizational goals. Oversees business analysis initiatives and technology solutions to meet strategic priorities and serves as a key advisor to senior leadership on technology strategies. Leads and mentors the Business Analyst (BA) team, fostering collaboration, professional development, and continuous improvement. Ensures consistent application of business analysis methodologies and tools while refining processes to address complex business needs. Facilitates collaboration between BTS, campus partners, and stakeholders to deliver customer-centric solutions. Manages resource allocation, risk, and budgets, ensuring projects are delivered on time, within scope, and aligned with organizational policies. Acts as a point of escalation for issues, oversees governance and reporting mechanisms, and drives process improvements to enhance efficiency. Continuously evaluates and improves business analysis processes, tools, and methodologies. Promotes innovative practices and represents BTS in strategic discussions. Performs other related duties as assigned.

Other Specifications :

Demonstrated ability in the following skills : Innovation and Emerging Technologies, Data and Analytics, Change Management, Project Management, Cross-Functional Collaboration, Strategic Leadership, Team Leadership, Vendor Management, Business Process Optimization, Stakeholder Management, Financial Management, and Security & Compliance. The role demands the ability to interpret, implement, and guide the application of complex policies and broad standards across multiple functional areas. Significant judgment, analytical reasoning, and decision-making skills are essential to address complex issues, identify opportunities for process improvement, and ensure effective solutions. Must exhibit meticulous attention to detail, recognizing that errors can have significant consequences.

Requires occasional travel to meet with stakeholders or attend conferences. May be required to work extended hours during peak university activity.

This position may be designated as a Campus Security Authority (CSA).

Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time :

Full Time

Quicklink :

https : / / shsu.peopleadmin.com / postings / 41628

EEO Statement :

Sam Houston State University is an Equal Employment Opportunity / Affirmative Action Employer and Smoke / Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report