What are the responsibilities and job description for the Director of Technical Project Management position at InsideHigherEd?

Position Number : 000186

Functional Title :

Director of Technical Project Management

Position Type : Staff

Position Eclass :

EP - EHRA 12 mo leave earning

University Information :

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit :

The Project Manager will report through Information Technology Services (ITS). While this position has supervisory duties over project management, it will also be responsible for project management duties.

Broadly, this position will be focused on ensuring our project management efforts produce results as we process a pipeline of key business and IT initiatives. The individual in this position will ensure that all assigned work gets properly prioritized, resourced, and completed on-time and within budget.

This position will work collaboratively with ITS and university leadership to help ensure that we deliver technologies that align with strategic objectives and operating needs.

Position Summary :

The position will be responsible for leading complex multi-disciplinary projects that deliver solutions achieving strategic business objectives. This role establishes and controls project management processes for managing scope, cost, schedule, and deliverables. This includes defining and applying techniques for planning, tracking, change control, and risk management across project management activities.

The position leads strategically important, high-impact, projects with technical components that require an interdisciplinary understanding of technology and its use in a dynamic and complex campus. This covers a broad range of work from infrastructure (servers and networking) to enterprise software (changes to systems like ERP, productivity, etc. as well as releases of new capabilities with broad impact). The project manager will provide day-to-day direction to cross functional teams in these efforts.

In addition to these responsibilities, this position will oversee the work of other project managers who are also leading their own projects. In this capacity, the director maintains accountability for the quality of our project management practice by aligning methods and measures with best practices in support of the direction set by senior campus leadership. The project manager will provide regular status updates to campus leadership across strategic initiatives.

Preferred qualifications for this position include :

PMP or equivalent certification
Experience as a Technical PM Team lead
Management experience
Experience with Microsoft Office applications, especially Word, Excel, Visio, PowerPoint and with Google Docs and Box applications

Minimum Qualifications :

Bachelor’s degree in management, Business Administration, Operations, or related subject area, or acceptable combination of education / experience

7-10 years of experience in project management

1-3 years of management experience

Experience with supporting enterprise financial operations (e.g., financial planning and budgeting, accounting, procurement services, etc)

Experience with project management methodology and frameworks

Experience with managing cross-functional teams that support enterprise-wide capabilities.

Experience with receiving and analyzing information, formulating work plans, preparing written material, and articulating goals and action plans

Experience with managing multiple project streams

Experience with influencing and inspiring people to work toward a common goal by exhibiting positive leadership character qualities

Effective listening and communication skills across executive, mid-level management, and business area teams

Preferred Qualifications :

PMP or equivalent certification

Experience as a Technical PM Team lead

Management experience

Experience with Microsoft Office applications, especially Word, Excel, Visio, PowerPoint and with Google Docs and Box applications

Recruitment Range :

Salary commensurate with experience

Org #-Department :

Info Technology Services - 23101

Job Open Date : 01 / 07 / 2025

For Best Consideration Date :

01 / 08 / 2025

Open Until Filled : FTE :

1.000

Type of Appointment :

Permanent

Number of Months per Year :

FLSA :

Exempt

Percentage Of Time : Key Responsibility :

Alignment, Oversight, and Management of Project Management Capability.

Essential Tasks :

Establish practice standards and metrics that support consistency, quality, and trust in the project management process.

Manage the assignment of project manager resources across projects to maintain balance and guard against over commitment.

Offer mentorship and guidance to foster professional growth and skill development across project managers.

Provide regular performance monitoring reports that demonstrate the efficiency of our investment in project a standing project management capability.

Identify areas for improvement and lead implementing necessary changes.

Maintains strong relationships with campus leadership and partners.

Percentage Of Time : Key Responsibility :

Defining and documenting project plans.

Essential Tasks :

Works effectively with campus stakeholders to confirm project requirements, define the project scope, plan for resources, schedule milestone / deliverable targets, and proactively identify project risks.

Develops appropriate project artifacts including schedule, resource plan, and communication plans using defined tools and methodologies.

Identifies and manages the triple constraint of time, scope, and cost and reports as appropriate.

Identifies potential changes in project scope, issues and risks and devises contingency plans.

Percentage Of Time : Key Responsibility :

Managing project execution.

Essential Tasks :

Ensures deliverables are completed on time, within budget, and at the expected level of quality.

Drives project documentation, creates status reports, and manages change control processes.

Forecasts issues and status, and monitors task completion and milestones relative to the plan.

Identifies roadblocks, performs research into project-related issues, and makes recommendations to change plans to reduce risk or get the project back on track.

Procures and assigns resources to project tasks and adjusts as needed.

Coordinates communication across cross-functional teams and enables strong collaboration between team members and clients.

Percentage Of Time : Key Responsibility :

Support Planning & Delivery Processes

Essential Tasks :

Supports overall project prioritization process.

Provides regular feedback on business analysis and qualification process ensuring BAs understand how to assess and route work that is ready for execution by project managers.

Percentage Of Time : Key Responsibility :

Other tasks as assigned.

Essential Tasks :

Maintains appropriate certifications and awareness of industry trends.

Supports projects post-deployment.

Builds and maintains relationships with campus leadership and project stakeholders.

Physical Effort :

Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f

Work Environment : Inside - c

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