Demo

IT Manager, Student Information Systems

InsideHigherEd
Raleigh, NC Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/16/2025

Posting Number : PG193974EP

Internal Recruitment :

Working Title :

IT Manager, Student Information Systems

Anticipated Hiring Range :

Commensurate with experience

Work Schedule :

M-F, 8 : 00am - 5 : 00pm

Job Location : Raleigh, NC

Department :

Enterprise Application Services

About the Department :

Enterprise Application Services (EAS) is in the Office of Information Technology (OIT) division at North Carolina State University. EAS is responsible for the design, implementation, operation, enhancement & maintenance of the University’s enterprise business applications. This includes : development, operation & maintenance of all enterprise administrative systems (Financials, HR, Portal and Student Information Systems, etc.), configuration management, maintenance, enhancements, and application integration.

Essential Job Duties :

This position performs technical and / or functional duties associated with application development and provides managerial leadership within the EAS Student Information System (SIS) Team. It is responsible for ensuring exceptional customer service and support. Maintaining and enhancing the partnership between the IT systems and the central office business owners and campus community impacting over 50,000 customers of the Student Information System is a core expectation. This position requires an expert in business process analysis with highly advanced technical solution development skills needed to support highly complex systems and associated integrations across campus. Excellent verbal, written, organization and project management skills are essential.

This team directly supports the admissions systems for Undergraduate, Graduate, and Veterinary Medicine admissions; the PeopleSoft Campus Community module in collaboration with the Human Recourses team; and the PeopleSoft student records modules including student enrollment, degree audit, and graduate plan of work. This position also leads initiatives of high complexity and is expected to interact with leadership positions in customer and IT units to ensure that developed solutions align with business needs.

This position manages a team of application analysts and developers performing business process analysis, change request evaluation, functional and technical specification development, coding, unit and system test development and execution, code migration, production support & system maintenance.

Other Responsibilities :

Other duties as assigned.

Minimum Education and Experience :

  • Master’s degree and at least two years of relevant experience OR
  • Bachelor’s degree with at least three years of relevant experience OR
  • An equivalent combination of education, training and relevant experience
  • 1‐2 years of supervisory experience.

Other Required Qualifications :

  • Minimum of 3 years of previous enterprise application development experience.
  • Excellent verbal and written communication skills in both technical and non-technical subjects including the ability to communicate effectively at all levels of the organization.
  • Strong project management, organizational and time management skills with the ability to manage multiple projects concurrently, set team priorities, meet deadlines, conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects.
  • Preferred Qualifications :

  • Previous experience in a higher education institution.
  • Ability to build consensus among internal and external teams and persuade other decision-makers, make frequent presentations at customer meetings and correspond in writing and verbally to people at all levels of the university.
  • Ability to receive and provide constructive criticism when appropriate and mentor / train supervised managers and less experienced managers and team members as necessary.
  • Experience with Oracle / PeopleSoft and / or Student Information Systems is preferred.
  • Required License(s) or Certification(s) :

    Valid NC Driver's License required :

    Commercial Driver's License required :

    Job Open Date :

    02 / 14 / 2025

    Anticipated Close Date :

    Open until filled

    Special Instructions to Applicants :

    Please attach a resume, cover letter and separate document containing contact information for at least three (3) professional references.

    Position Number : 00050138

    Position Type : EPS / SAAO

    Full Time Equivalent (FTE) (1.0 = 40 hours / week) :

    Appointment :

    12 Month Recurring

    Mandatory Designation - Adverse Weather :

    Mandatory - Adverse Weather

    Mandatory Designation - Emergency Events :

    Mandatory - Fire / Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations / Natural Hazards, Mandatory - Utilities / Infrastructure Failure, Mandatory - Threats of Violence / Terrorism / Interpersonal Emergencies, Other

    Department ID :

    515001 - Enterprise Application Services

    AA / EEO :

    NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.

    If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .

    Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

    NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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