What are the responsibilities and job description for the Network Services Analyst I position at InsideHigherEd?

Network Services Analyst I

Full Time

JR100183

Special Instructions

This is an online only application

Thoroughly redact or block security sensitive information including social security number, date of birth, age, citizenship status, sex / gender, ethnicity, marital status and applicant photos from all documents. Failure to block such information will render the application ineligible. To see a sample, click here . All uploaded documents become part of the applicant's application and are viewable to personnel involved in the hiring process.

Transcripts

Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts

Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College : NACES Members

Job Description

Department : Systems and Networking

General Statement of Job

The Network Services Analyst I installs, configures, administers and provides ongoing maintenance support to network, telecommunication equipment, and associated systems. Monitors network performance for all campuses and schedules hardware replacements.

Specific Duties and Responsibilities

Essential Functions :

Provides guidance and technical support to network services specialists.
Assists in the installation, maintenance and repair of local and wide area networks and VoIP applications and systems.
Assists in the management, installation, configuration, and maintenance of network servers and software.
Recommends network related solutions.
Troubleshoots and resolves network, VoIP and VPN related issues.
Analyzes and performs firewall changes and maintains the integrity of the firewalls.
Monitors systems to oversee firewall and network performance including connectivity issues, bottlenecks, and security threats.
Performs installation, maintenance and repair of routers, switches, wireless access points, VoIP phones and other related equipment.
Maintains and performs routine backups of network management servers and network equipment configurations.
Supports a 24x7 network infrastructure in collaboration with the Information Technology department.
Responsible for providing a continuation of service delivery and continuous point of contact for service users and staff alike outside of normal office working hours.
Performs inventory of Information Technology network property and assets.
Keeps abreast of trends and developments in networking systems, communications and security.
Travels throughout the college district, as needed.
Performs other duties as assigned.

Required Education and Experience

Bachelor's degree in Computer Science, Computer Information Systems or related field required.

At least two (2) years of work experience in networking preferred.

Required Knowledge, Skills and Abilities

Excellent oral, written and interpersonal communication skills.

Strong background in personal computers and networking, Windows Operating Systems, TCP / IP, and VoIP.

Proficiency working with networking routers, switches, firewalls, VPN, wireless access points, fiber optics and Ethernet cables, and other related equipment.

Excellent problem-solving and analytical skills.

Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.

Ability to work independently as well as a team player within department and with others.

Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.

Ability to work evenings and / or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.

Demonstrated commitment to achieving the vision and mission of South Texas College.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of students, employees, managers, clients, customers, and the general public.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Checks, Certificates, Licenses, and Registrations

Security Sensitive position : All applicants are subject to a criminal background check under South Texas College policy.

In addition, subject to a federal background check.

Must have or qualify for a valid Texas driver's license and proof of liability insurance.

Current Cisco Certified Network Associate (CCNA) certification required or must be obtained within 12 months of hire.

Physical Requirements

Exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Bending the body downward and forward by bending leg and spine.

Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Applying pressure to an object with the fingers and palm.

Perceiving the nature of sounds at normal speaking levels with or without correction.

Ability to receive detailed information through oral communication, and to make the discrimination in sound.

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Ability to make rational decisions through sound logic and deductive processes.

Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

Sitting and standing particularly for sustained periods of time.

Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; and / or extensive reading.

Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this

Minimum Compensation

25.80 Hourly

Desired Start Date

March 24, 2025

Posting Close Date (No Close Date if Blank)

6 March 2025 11 : 59pm

To apply, visit https : / / southtexascollege.wd12.myworkdayjobs.com / en-US / STC / job / Pecan-Campus-McAllen-Texas / Network-Services-Analyst-I_JR100183

Posted by the FREE value-added recruitment advertising agency

jeid-45b7cb0c3d1f6744860b35ebeec053a8

Salary : $26

Apply for this job

Receive alerts for other Network Services Analyst I job openings

Network Services Analyst I

What are the responsibilities and job description for the Network Services Analyst I position at InsideHigherEd?

What is the career path for a Network Services Analyst I?

Job openings at InsideHigherEd

Not the job you're looking for? Here are some other Network Services Analyst I jobs in the Allen, TX area that may be a better fit.

We don't have any other Network Services Analyst I jobs in the Allen, TX area right now.

AI Assistant is available now!