What are the responsibilities and job description for the Operations Support Specialist position at InsideHigherEd?
Posting Number : : Regular_0091494
Position Title : :
Operations Support Specialist
Classification Title :
Administrative Services Technician
Min Salary : 34,324.18
Salary Type : Annual
FLSA : NE = Non-Exempt
Position Summary : :
Rowan-Cabarrus Community College seeks an Operations Support Specialist dedicated to providing exceptional assistance to our students, community members, and staff. This role demands strong customer service skills and entry-level administrative knowledge. Familiarity with relevant laws, regulations, and departmental policies is essential.
This position will be seated on our North Campus in Salisbury, NC
Required Education / Experience : :
High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Education / Experience / Skills : :
Experience answering calls. Must be proficient in keyboard accuracy and speed.
Department : :
Operations Support Center - Con Ed
Work Hours : :
8 am to 5 pm (5 days a week).
Posting Date : : 02 / 04 / 2025
Closing Date : : 04 / 30 / 2025
Open Until Filled :
Duty and Responsibility : :
1. Initiates, processes, and reviews routine and / or specialized paperwork, forms, reports, data, and / or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records. May record meeting minutes.
Duty and Responsibility : :
2. Performs various clerical duties, utilizing standard office equipment, to include : distributing mail; making photocopies; sending faxes; and scheduling appointments and / or department activities.
Duty and Responsibility : :
3. Responds to requests for information, in person, via e-mail, and over the phone; takes and transmits messages; answers routine questions and provides information; directs visitors to appropriate locations.
Duty and Responsibility : :
4. Prepares and / or enters a variety of information into applicable documents, spreadsheets, documents, invoices, databases, logs, forms, and / or other related areas, utilizing established guidelines and procedures. Performs basic quantitative and qualitative reviews of data.
Duty and Responsibility : :
5. Drafts and types a variety of business documents, including letters, memos, contracts, and / or other related documents.
Duty and Responsibility : :
6. Monitors and maintains inventory which includes creating purchasing orders and monitoring expenses. Monitors and maintains inventory and supplies.
Duty and Responsibility : :
7. May prioritize and assign work to student workers; monitor the performance of student workers; and train student workers on work methods and procedures.
Duty and Responsibility : :
8. Performs other duties of a similar nature or level.
Salary : $34,324
