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University Events Technical Operations Engineer

InsideHigherEd
Dahlonega, GA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/9/2025

Job Title : University Events Technical Operations Engineer

Location : UNG-Dahlonega, GA

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 281344

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for a University Events Technical Operations Engineer on the Dahlonega campus. The position facilitates the design, engineering and operation of technical audio and visual equipment for University of North Georgia-sponsored events. This position will advocate for technical audio and visual needs to ensure they are implemented in the design, engineering and installation process of University of North Georgia event spaces in collaboration with IT personnel. This position also provides consultations and general technical assistance, including digital media production, for University-sponsored events. As the University Events Technical Operations Engineer, this position provides professional video, audio, lighting, and display enhancement for events on the Dahlonega campus as well as other campuses in conjunction with other AVES staff as needed. The position also requires evening and weekend hours and occasional travel to all event spaces, campuses, and off-campus destinations that require support for University-sponsored events. This position schedules and supervises student staff. The employee collaborates with University staff and student personnel to provide technical training and advising for AV production in UNG event spaces. The position reports to the Director of Audio Visual Event Services.

Responsibilities

  • Provide operational engineering for live University-sponsored events, to include major Presidential and Cabinet level events, conferences, ceremonies, and other critical events as assigned. The scope of the work will include setup, teardown, operation, maintenance of equipment, engineering, and programming of technical lighting, video, and sound equipment. Provide Audio Engineering for front of house as well as live video production including broadcast design, switching, video editing and integration, and virtual event support. Provide engineering solutions for audio enhancement, video production, video presentation, and lighting enhancement in the University Convocation Center. Ensure events meet ADA and University accessibility standards and policies.
  • This position assesses and implements audiovisual requirements by consulting with event planners to analyze technical needs, interpret event objectives, and deliver tailored equipment and service solutions. This includes serving as a technical advisor to UNG staff in other areas ensuring the effective integration and implementation of audiovisual technologies, such as Athletics and Student Involvement.
  • Maintain accurate technical support calendar and ensure appropriate equipment is in place, technical support staff are coordinated, and internal / external communication has taken place well before an event occurs. This includes the daily scheduling and management of Student Staff. Maintain currency of skills through training and continual study.
  • Provide exceptional customer service to internal and external constituents via phone, email, or in-person, as needed, pertaining to equipment and services available to meet technical support requests.
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Knowledge of engineering / design / setup / operation / breakdown / maintenance of audio / visual / lighting systems including sound boards, microphones, amps, speakers, LED lighting, and projectors for indoor as well as outdoor events.
  • Significant knowledge and experience using a variety of digital media production hardware, particularly Ross Video Systems, Hitachi Broadcast Cameras, Sony ENG Cameras, Dante Audio Networking, Yamaha Digital Audio Mixers, Shure Wireless Microphones, and Listen Technologies Assistive Listening Devices.
  • Knowledge and experience with Theatrical LED lighting along with the operation of High End Systems HOG 4 consoles.
  • Knowledge of Adobe Creative Cloud software, advanced understanding of digital media manipulation and non-linear video editing software, media file formats, and conversion utilities.
  • Comfortable with both Mac- and Windows-based operating systems.
  • Ability to multi-task, manage workload, and meet deadlines.
  • Ability to communicate with team members and users in an effective manner.
  • Ability to provide excellent customer service.
  • Ability and willingness to stay abreast of and evaluate emerging technologies.
  • Required Qualifications

  • Associate's degree required.
  • Five years of experience in IT, audio / visual, or live event support.
  • Or equivalent combination of education and experience.
  • Preferred Qualifications

  • Bachelor's degree preferred.
  • Audinate Dante Certified preferred, CTS preferred, QSC Q-SYS Certified preferred, and ETCP Certified Rigger preferred.
  • Experience facilitating video conferences with Zoom and Teams is a plus.
  • Proposed Salary

    Minimum Starting Salary : $50,957

    Required Documents to Attach

  • Resume
  • Cover letter
  • Contact information for three professional references.
  • Required Documents to Attach

  • Resume
  • Cover letter
  • Contact information for three professional references.
  • USG Core Values

    The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

    Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

    Institutional Values

    The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https : / / ung.edu / about / mission-vision-values.php

    Conditions of Employment

    Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

    Equal Employment Opportunity

    The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action / Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

    Other Information

  • This is a supervisory position.
  • This position will be required to drive.
  • This role is considered a position of trust.
  • This position may travel 1% - 24% of the time
  • This position does not require security clearance.
  • Please note : the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

    Background Check

  • Position of Trust Education
  • Salary : $50,957

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