What are the responsibilities and job description for the Client Operations Specialist position at Insight Enterprises?
Requisition Number: 100431
Client Operations Specialist
Location: This is a hybrid opportunity 3 days/week in our Conway, AR office.
Compensation: $19-20/hr
Insight at a Glance
- 14,000 engaged teammates globally
- #20 on Fortune’s World's Best Workplaces™ list
- $9.2 billion in revenue
- Received 35 industry and partner awards in the past year
- $1.4M total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
As a Client Operations Specialist, you will be at the core of ensuring exceptional customer service for our clients, managing sales processes, and ensuring accurate order fulfillment. You will play a critical role in supporting an assigned team of Account Executives, making sure all orders are processed and delivered promptly. Along the way, you will get to:
- Prioritize and respond to inbound client calls and emails, follow up on open client returns, and keep sales team informed of account activity
- Prepare and manage sales quotes with technical product information
- Manage pricing and vendors on special pricing
- Assist in special projects for clients, such as setting up new accounts and providing ad hoc status updates
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we’re looking for
- Bachelor’s degree preferred with 1-5 years of related experience.
- Effective communication and relationship-building skills.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office Suite applications.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Conway || Arkansas (US-AR) || United States (US) || Global Operations || None || US - Conway, AR ||
Salary : $19 - $20
