What are the responsibilities and job description for the Optometry Front Desk receptionist position at Insight Eyecare Center?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and administrative support within our optometry office. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Experience in a medical clinic setting is helpful but not necessary.
Responsibilities
- Greet patients, ensuring a positive first impression.
- Manage appointment scheduling and confirmations for patients.
- Handle incoming calls, directing them to the appropriate staff members or departments.
- Maintain patient records accurately, including data entry and updates.
- Process patient intake forms and verify insurance information.
- Assist with billing inquiries
- Utilize knowledge of ICD-10 coding
- Provide administrative support as needed, including filing, faxing, and managing correspondence.
- Ensure the front desk area is organized and welcoming at all times.
Recommendations
- Strong understanding of medical terminology, particularly related to dental practices.
- Proficiency in administrative tasks, including typing and data entry skills.
- Familiarity with ICD-10 coding is a plus.
- Excellent interpersonal skills with a focus on patient service and satisfaction.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us in making a difference in our patients' experiences by providing exceptional front desk support!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $17 - $19
