Human Resources Assistant

Overview

Since 1979, Insight for Living (IFL) has been committed to excellence in teaching the study and application of God’s Word. Pastor Chuck Swindoll and his wife, Cynthia, began the ministry by broadcasting Pastor Chuck’s Bible-teaching program, Insight for Living, on 18 stations. Today, the program airs on more than 2,000 stations, can be streamed through various online channels, and can be heard in 70 countries and eight languages.

We also produce quality Bible-study resources, have a dynamic online presence, provide pastoral counseling, and actively walk alongside listeners through life’s challenges. As a ministry, we’re committed to Vision 195, our strategic mission to pursue Jesus’ Great Commission by extending God’s grace and making disciples in all 195 countries and their 6,875 heart languages.

In addition to our international headquarters in Frisco, Texas, we currently have ministry offices in 10 countries, where our pastors translate resources, train church leaders to use Pastor Chuck’s Searching the Scriptures Bible-study methods, serve their communities, and pursue Vision 195 in their languages. When you join the IFL family, you’ll become a part of a talented group of men and women uniquely gifted and called to help people around the world live with the lifechanging power of God’s Word.

Position Summary

The Human Resources assistant promotes and supports the mission of Insight for Living (IFL) by providing key support for all functional areas pertaining to the Human Resources Department. This individual assists the Human Resources team in various functions, including administrative support, recruiting, benefit administration, payroll administration, compensation review, and performance evaluation administration. A motivated self-starter, the Human Resources assistant is expected to complete the highest quality work while helping ensure that ministry staff members are engaged and provided for in a caring and trustworthy manner.

Core Job Functions

Administration (35%)

• Updates the department project management platform on a regular basis and keeps department on track for project completion
• Creates checklists for new and recurring projects
• Assists the Manager of Human Resources with various special projects, researches data, and researches new or changing labor laws
• Handles all departmental electronic, physical, and benefit files, ensuring detailed accuracy and confidentiality
• Ensures accurate implementation of the Record Retention Policy within the department
• Composes and edits correspondence on behalf of the department
• Posts approved content on IFL LinkedIn page
• Maintains IFL LinkedIn page and monitors for constituent comments and feedback
• Performs general administrative duties for the Human Resources Department as requested

Benefits and Payroll Administration (20%) 

• Updates benefit portals
• Audits benefit portals monthly to ensure all enrollments are accurate
• Ensures HRIS/ payroll entries and changes are made timely and accurately 
• Researches state taxes and related accounts for out-of-state employees
• Assists with filing Short-Term Disability, Long-Term Disability, Life, and Worker’s Compensation claims
• Sends annual benefit notices as required
• Assists with preparation of the benefit open enrollment meeting
• Administers employee wellness program

Recruiting (20%)

• Posts and manages job board listings through applicant tracking system
• Places positions on appropriate and relevant networks
• Schedules meetings and interviews as requested
• Administers candidate assessments and tests
• Assists with obtaining references and background checks
• Researches and suggests new talent pools
• Coordinates IFL’s New Hire Orientation Process 

Compensation Administration (5%)

• Assists with pricing new positions in alignment with IFL’s compensation philosophy
• Assists with completing salary surveys
• Assists with IFL’s bi-annual compensation review of all positions

Performance Evaluation Administration (5%)

• Administers IFL performance evaluation system
• Sends monthly e-mail alerts and reminders to managers
• Ensures all documents (evaluation forms, job profiles, and signed policies) are submitted and completed accurately

Professional Development (5%)

• Commits to the challenges of growth and development according to the Professional Development Plan
• Pursues the designated knowledge and/or experience with a positive attitude
• Completes assigned tasks with excellence and in a timely manner

Team Member Contribution (10%)

• Models IFL’s core values through daily conduct
• Exerts initiative and drive to improve departmental and organizational operations
• Owns problems, creates solutions, and maintains personal accountability for results

Position Specifications

Job Qualifications

• 1–2 years’ experience in human resources or administrative assistant role
• Associate’s degree or equivalent training in related field
• Extremely professional interpersonal skills and high emotional intelligence with the ability to build and maintain excellent relationships
• Excellent oral and written communication skills
• High attention to details and excellent organizational skills
• Humility, a high level of flexibility, a positive attitude, and the ability to work well with others
• Strong customer service orientation and demeanor
• Excellent phone presence with the ability to set meetings in a highly professional, polite, and warm manner
• An ability to anticipate and prioritize work
• An ability to research and stay abreast of company policies and employment and benefit laws
• An understanding of and ability to maintain confidentiality
• Proficiency in MS Office Suite, particularly Excel, Word, and Outlook
• Previous HRIS experience a plus

*This is a part-time position (20-24 hours per week) on-site, Tuesday through Thursday.

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