What are the responsibilities and job description for the Follow Up Representative position at Insight Global Healthcare?
Job Description
Job Description
One of Insight Global's revenue cycle management clients is looking for a Medical Biller / Follow Up Rep to join their team in Cherry Hill, NJ. This individual is responsible for ensuring efficient resolution of billing discrepancies and denials / rejections, it is essential to promptly analyze and understand Explanation of Benefits (EOB) or Remittance Advice (ERA) received from insurance carriers, taking appropriate action according to company guidelines and client-specific processes. This involves following up with insurance companies via phone calls or payer portals on denials and payments, identifying trends, and researching payer policies and guidelines to provide insights to the management team. Additionally, correcting and resubmitting claims, performing documentation and data entry, and monitoring accounts receivable follow-up work queues and reports are crucial tasks. Other duties may be assigned as needed to support these efforts.
- Resolve billing discrepancies and denials / rejections promptly and efficiently - Analyzing / Understanding Explanation of Benefits (EOB) or Remittance Advice (ERA) received from an insurance carrier and take appropriate action according to company guidelines / processes per the client - Follow-up with insurance companies via phone calls or payer portals on denials / payments - Ability to find trends and able to research payer policies / guidelines to provide back to the management team - Correcting and resubmitting claims - Documentation and data entry - Able to monitor accounts receivable follow up Work Queues / Reports - Other duties as assigned The schedule is Monday-Friday, 8AM-4 : 30PM
Required Skills and Experience :
Plusses : EPIC
