What are the responsibilities and job description for the Automation Specialist position at Insight Global?
The Automation Specialist is responsible for supporting the design, documentation, and implementation of business process improvements. This role will work closely with the their manager to ensure project timelines are met, process changes are effectively communicated, and documentation is up-to-date. The Specialist will play a key role in tracking progress, managing Kanban boards, and creating high-quality project documentation and presentations.
Key Responsibilities :
- Process Documentation : Develop and maintain comprehensive documentation for business process improvements, including workflows, project changes, and standard operating procedures.
- Project Tracking : Monitor project timelines and milestones using Kanban boards, ensuring updates are communicated effectively to stakeholders.
- Presentation Development : Create polished slide decks and presentations to support project proposals and updates.
- Change Management Support : Document changes, ideas, and outcomes for projects and processes, ensuring transparency and traceability.
- Tool Utilization : Use tools such as Salesforce, ServiceNow, Visio, and Miro to facilitate automation and optimization efforts.
- Collaboration : Work with cross-functional teams to gather input and provide support in implementing process changes.
- Project Notes : Take detailed meeting and project notes, organizing them for easy access and future reference.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Required Skills & Experience
Nice to Have Skills & Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
