What are the responsibilities and job description for the Bilingual Customer Service Representative position at Insight Global?
Location: Deerfield Beach, FL
On-site Tuesday and Wednesday, work from home Monday, Thursday, and Friday
Qualifications:
- Experience taking customer service calls
- Must have call center experience
- Experience taking 70 calls daily
- Must be able to multitask and navigate multiple screens and systems during the call
- Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
- High School Diploma or Equivalent
Day-to-Day
The employer is looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 70-100. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on their customer care so professionalism and friendliness is a must!
Salary : $16 - $17
