What are the responsibilities and job description for the Call Center Representative position at Insight Global?
Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week in Anaheim, CA and starts as a 6 month contract.
Requirements:
- 1 years of experience working in customer service/ call center
- High School Dimploma or GED
- Excellent Communication
- Ability to type at least 36 Words Per Minute
- Bilingual in Spanish
