What are the responsibilities and job description for the Communications Manager position at Insight Global?
An employer is looking for an Incident Communications Manager in the Redmond, WA area. Come join a fast paced Operations team responsible for incident communication and coordination for all of Microsoft Office 365 services. The Incident Communication team is a 24
- 7 organization, focused on real-time communication to our external customers as well as internal partners. We are looking for dynamic and flexible individuals who will help drive service incidents to resolution, while being responsible for effectively communicating these incidents to our customers and key stakeholders. The successful candidate will also be ! accountable for helping to define and drive efforts to improve communications and operational excellence across multiple engineering teams. Key Responsibilities :
- Provide excellent incident communications to stakeholders and external customers
- Effectively coordinate these incidents across multiple organizations
- Define and drive efforts to imp! rove our incident coordination and communication capabilities
- Ability to multi-task on several incidents and / or projects at once
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
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